welcome Desert Rock & Rose Realty greater la & inland empire region Join The Telegram Group Chat Welcome to C21 Masters! Watch the recorded session of your onboarding below C21 Desert Rock & Rose Onboarding Sep 23, 2025, 10:00 AM – 12:00 PM PDT Experience Zoom Missed it live? Watch the onboarding session recording below. Watch The Recording Welcome week Fast-track your transition with a week of live training exclusively for Desert Rock & Rose Realty agents From Contract to Closing: Your Compliance Roadmap Oct 07, 2025, 10:00 AM – 11:00 AM PDT Experience Zoom More info View Training Coaching Programs and Complimentary Business Services Oct 06, 2025, 10:00 AM – 11:00 AM PDT Experience Zoom More info View Training Power Your Pipeline: Inside Sales Assistance & Tech Tools Oct 02, 2025, 10:00 AM – 11:00 AM PDT Experience Zoom More info View Training Marketing & Digital Support Made Easy Oct 01, 2025, 10:00 AM – 11:00 AM PDT Virtual Office Zoom More info View Training top Agent ToolKit The proven systems top agents rely on - now at your fingertips. click for instant access Follow Up Boss Your command center for leads, follow-ups, and client communication. Automate smart follow-up and stay in control of your pipeline. Masters Direct One-on-one coaching on demand. Direct to your business, your goals, your next move. Meet with the Masters and elevate your business today. scripts library Proven talk tracks for calls, open houses, listing presentations, and objection handling - straight from the industry's best. marketing Custom-branded done-for- you marketing at the click of a button. With a 24-48 hour turn-around time, to get you back to doing what you do best. Your shortcut to more confidence, consistency, and closings. Join The FRS Telegram Group Chat Commission Instructions How To Transfer Your License Contact Concierge Join Our Monthly Connect Connecting Ideas. Powering Success. Monthly Connect Thu, Oct 09 Virtual Office Zoom Missed It Live? Watch the Recording below! Learn more masters 101 who's who and how we help you! In this short e-learning course, you'll get an inside look at how our company operates and meet the leaders behind each of our key divisions. You'll hear directly from department heads as they explain what their teams do, how they support our agents and staff, and how you can tap into their expertise to grow and succeed at Century 21 Masters. Whether it's marketing, training, operations, compliance, or agent support, each division plays a crucial role in helping you thrive in your role and deliver outstanding service to our clients. This session is designed to help you feel confident, connected, and equipped with the right resources from day one. Welcome aboard—we’re excited to have you on the team! Enroll

MEET THE TEAM Executive leadership Broker/CEO RANDY THOMPSOn Randyt@fullrealtyservices.com (951) 660-5713 Randy Thompson founded Full Realty Services, Inc. in 2007 and has led its growth for over 15 years from a two- person shop to one of the fastest-growing Full Service Real Estate & Lending Brokerages in Southern California, with over 700 agents and loan officers. His experience in real estate, lending, construction, and sales spans more than 16 offices and over a billion dollars in annual sales. Broker/CEO orhan tolu orhan@c21realestate.com (650) 218-9988 Orhan Tolu is the founder and driving force behind Century 21 Real Estate Alliance (C21 REA), a company with a long history of growth and excellence in the Bay Area. He founded Tolu Triple R Realty in 1984, quickly establishing a reputation for outstanding service. In 1994, he expanded the business by joining the Century 21 network, forming Century 21 Real Estate Alliance Group. Under his leadership, the company grew to 12 offices by 2007 and has continued to expand through strategic acquisitions, including C21 Hometown, C21 Everest, and C21 Peak. Today, C21 REA operates 30 offices across California, serving over 1,200 Realtors®. Chief Financial Officer LINDA THOMPSOn Linda@fullrealtyservices.com (909) 856-6883 As the Chief Financial Officer (CFO), Linda Thompson is a seasoned financial leader with a wealth of experience in managing and optimizing fiscal responsibilities. With a sharp financial acumen, Linda strategically navigates complex financial landscapes, ensuring the company's financial health and sustainability. Known for implementing sound financial strategies, Linda plays a pivotal role in driving financial decision-making and contributing to the overall success of the organization. Chief Operating Officer KEITH THOMPSOn Keith@fullrealtyservices.com (951) 760-9383 As the Chief Operating Officer of Century 21 Masters, Keith brings a wealth of experience and strategic leadership to the helm. With a proven track record in real estate operations, Keith oversees the seamless execution of the company's day-to-day activities, ensuring efficiency and excellence across all facets of the business. Keith's commitment to innovation and operational excellence plays a crucial role in driving the company's success and maintaining a strong position in the dynamic real estate market. Chief Growth Officer Matt Thompson Matt@fullrealtyservices.com (951) 551-0608 As the Chief Growth Officer at Century 21 Masters, I lead diverse responsibilities, primarily focusing on agent engagement and development. My role extends to overseeing office buildouts and facilitating agent participation in our lending platform, contributing to the vibrant growth and success of our real estate team. Management Team Director of Real Estate robert hertel Robert.hertel@century21masters.com (909) 210-3344 Robert Hertel has been providing coaching and training to real estate agents throughout North America for 12 years. He has years of experience working with agents whose abilities range from those just starting in the industry all the way up to agents making over $1 Million a year in commission. As the Director of Real Estate for Century 21 Masters he is responsible for overseeing and managing the real estate operations within the organization. This includes developing and implementing strategic plans to drive business growth, coordinating with real estate agents, and ensuring compliance with industry regulations. Director of Lending Blake Corkill Blake@21stcenturylending.com (858) 722-1558 Blake Corkill, Director of Lending at 21st Century Lending, has made a significant mark in the financial sector with a decade of experience. Recognized as a top producer, his expertise and dedication to lending are unparalleled. Beyond his professional achievements, Blake is passionate about outdoor activities, particularly snowboarding and boating, reflecting his adventurous spirit. His career is a blend of professional excellence and personal passion, demonstrating a remarkable ability to balance a demanding career with a fulfilling personal life. Director of Escrow Kellie Jones Kellie@21stcenturyescrow.com (951) 239-4245 Meet Kellie Jones, Head of Escrow at 21st Century Escrow. With a knack for navigating complex transactions, Kellie holds a pivotal role as Escrow Officer, overseeing the entire escrow process with precision and expertise. Clients and partners can trust in her commitment to excellence and her unwavering dedication to facilitating successful real estate transactions both as Manager, and as Escrow Officer. Head of Inside Sales Hunter Cawood Hunter@fullrealtyservices.com (951) 319-2273 As the Head of Inside Sales, Hunter Cawood spearheads strategic initiatives and oversees a dynamic team focused on driving sales growth. With a proven track record in real estate, Hunter leverages Follow Up Boss, a broker-paid CRM, to streamline communication and enhance customer relationships. Additionally, Hunter harnesses the power of Ylopo, a lead-generating platform, to optimize lead conversion and ensure a robust sales pipeline. Book a meeting with Hunter Click Here regional director of real estate Eddie Cisneros Eddie@fullrealtyservices.com 951) 490-3192 Eddie is a pragmatic leader with over 20 years of management experience. He has a proven track record of success across multiple industries and various positions held. Known for his relentless work ethic and adaptability, Eddie leverages his excellent communication, collaborative mindset, and vast experience to tackle tasks of any size. Committed to continuous learning and professional development, Eddie leads the recruiting team in the pursuit of attracting top-tier agents. He is responsible for the complete recruiting process as well as implementing the platforms and processes his team utilizes on a day to day basis. Head of Administration Jesse Becerra Jesse@century21masters.com (323) 864-8250 In the role of Head of Administration, Jesse serves as the linchpin in efficiently managing office operations and ensuring the seamless flow of accurate data from internal systems. With a keen eye for detail and organizational finesse, Jesse oversees the administrative functions, creating an environment conducive to optimal productivity. Jesse's commitment to precision and streamlined processes significantly contributes to the overall effectiveness and success of the company's daily operations. Head of Marketing bri garcia Brianna@studiotwoone.design (949) 617-0169 As the Head of Marketing, Brianna is a visionary leader driving impactful strategies to elevate the company's brand presence. With a wealth of expertise in digital and traditional marketing, Brianna orchestrates innovative campaigns that captivate target audiences. Known for leveraging data-driven insights, Brianna plays a pivotal role in shaping the company's narrative and fostering meaningful connections with customers. Head of experience dylan billingsley dylan@studiotwoone.design (619) 276-1111 As the Head of Experience, Dylan is a dynamic leader dedicated to enhancing the learning and onboarding experience for agents, loan officers and employees. With a strong entrepreneurial background and years of industry experience, Dylan designs and implements impactful training programs that foster professional growth. Known for her ability to collaborate and innovate, Dylan's team aims to create a seamless onboarding process and an environment that aligns with organizational goals, fostering engagement, and empowering individuals to excel and reach new heights. finance team Expense Management Specalist Tiffany Krouse Tiffany@fullrealtyservices.com (951)925-7628 real estate commission specialist veronica flores Veronica@century21masters.com (951) 200-5539 Escrow team Escrow Officer Viri Rossatty Viri@21stcenturyescrow.com 626-389-8738 Areas Serviced: Glendora | walnut Escrow Assistant to Kellie Jones Victoria Serafin Victoria@21stcenturyescrow.com Murrieta@21stcenturyescrow.com 951-239-4245 Areas Serviced: San Diego | Oceanside | Temecula Escrow Officer Jennifer Arriola Jennifer@21stcenturyescrow.com 909-539-6383 Areas Serviced: glendora | walnut Escrow assistant Dana Espinoza dana@21stcenturyescrow.com teamjennifer@21stcenturyescrow.com 951-387-4292 Areas Serviced: glendora | walnut Escrow Officer Monique gutierrez monique@21stcenturyescrow.com 951-893-5170 Areas Serviced: corona | irvine | long beach Escrow assistant to viri rossatty julie arteaga julie@21centuryescrow.comteamviri @21stcenturyescrow.com951-929-3121 Areas Serviced: glendora | walnut Escrow Officer toni hasty toni@diamondvalleyescrow.com 951-693-1888 Areas Serviced: san diego | oceanside | temecula Coaching team Neil Schwartz Neil@Century21Masters.com 951-212-1911 robert Hertel Robert.Hertel@Century21Masters.com 909-210-3344 Matt Thompson Matt@FullRealtyServices.com 951-551-0608 Terry Ryan Terry@FullRealtyServices.com (951) 551-4714 Pati Rios Pati@PatiRios.com 626-786-5750 Jackie Landry Jackie@fullrealtyservices.com 951-312-0827 studio Two One Branding. Strategy. Design. As the dedicated in-house team for Century 21 Masters agents, we specialize in crafting tailored marketing solutions that elevate your brand and drive results. Marketing Specialist Cassidy Bamber Canyon Lake Cassidy@studiotwoone.design 951-244-2353 Marketing Specialist Dylan Billingsley San Diego Dylan@studiotwoone.design (619) 276-1111 Marketing Specialist Lauren Matteo Temecula Lauren@studiotwoone.design 951-239-4237 Marketing Specialist Hanna Medina Oceanside Hanah@studiotwoone.design (877) 778-0221 LOAN PROCESSING Operations manager Kasey D'Anna Office: (951) 239-4235 cell: (951) 834-5611 kaseyd@21stcenturylending.com Funder / post closer jeana oliva office: (951) 239-4243 funder@21stcenturylending.com SENIOR LOAN PROCESSOR DALIA REYES office: (747) 226-7586 DALIA@21stcenturylending.com administrative team Admin@century21masters.com Administrative Communications Coordinator Ashley Cho Irvine@century21masters.com 949-572-2100 Administrative Systems Coordinator Michelle Galvan Covina@century21masters.com 626-732-6184 Administrative Systems Coordinator Carolyn Cobb Carolyn@fullrealtyservices.com 9519257628

< Back Jesse Becerra Head of Administration Jesse@century21masters.com (323) 864-8250

< Back Steven Luu Regional Advisor As a Bay Area Regional Advisor, Steven Luu is passionate about helping agents feel supported and confident in building their business. With a strong background in real estate and a commitment to mentorship, Steven is known for his approachable style, practical advice, and emphasis on positivity and mindset. He takes pride in being a reliable resource for agents — whether it’s answering questions, offering guidance, or simply being someone to brainstorm with. steven@century21masters.com 415-689-0397

< Back Alex Villasenor Regional Advisor Alex brings over 22 years of full-time real estate experience, including 14 years of coaching with the Mike Ferry Organization. Throughout his career, he has built a reputation as a well-rounded listing agent, grounded in the fundamentals of prospecting, refining sales skills, and closing countless successful transactions. Over the past 11 years, Alex has expanded his expertise to include coaching and leading sales skills classes, supporting agents in their professional growth and success. alex.villasenor@century21masters.com (909) 238-8948

< Back Terry Ryan Regional Advisor & Real Estate Coach Terry Ryan is the Regional Advisor and Real Estate Coach for the San Diego and Inland Empire region, where he plays a key role in guiding and supporting agents to achieve success. With extensive experience in real estate and a passion for coaching, Terry helps agents develop their skills, implement effective strategies, and maximize their performance. Known for his hands-on approach and deep market knowledge, Terry fosters a collaborative and growth-oriented environment, contributing to the continued success and expansion of the company across the San Diego and Inland Empire regions. terry@fullrealtyservices.com (951) 551-4714

< Back Rami Bahu Regional Director of Commercial rami@century21masters.com (650) 483-0305

< Back Dylan Billingsley Director of Brand Experience dylan@fullrealtyservices.com (619) 363-4230

< Back Linda Thompson Chief Financial Officer linda@fullrealtyservices.com (909) 856-6883

< Back Grant Myatt Head of Recruiting Grant@fullrealtyservices.com (951) 491-9815

< Back Brady Hobby Regional Advisor With more than 25 years of residential real estate experience, Brady Hobby brings a deep understanding of the industry, strong leadership, and a client-first approach to his role as Regional Advisor for the Central Coast. As co-founder of Hobby Associates, Brady has built a reputation for professionalism, skilled negotiation, and delivering exceptional service throughout every stage of the real estate process. Known for his commitment to relationships, attention to detail, and long-standing success in residential sales, Brady is passionate about supporting agents, fostering growth, and helping others succeed both personally and professionally. Brady@century21masters.com 925-785-7078

< Back Armani Amezcua Regional Director Armani Amezcua is the Regional Director, overseeing the Ventura County and North LA regions. With a strong background in real estate and leadership, Armani is dedicated to driving business growth and operational success across these key areas. Known for his strategic approach and hands-on leadership, he works closely with agents and office teams to implement growth initiatives, streamline operations, and foster a collaborative work environment. Armani’s leadership is essential in ensuring the continued success and expansion of the company throughout Ventura County and North LA. armani@century21masters.com (805) 665-3008