Question 1

I only have FUB (or only Ylopo), can I still upgrade my tier?

Accepted Answer

FUB and Ylopo work together to power your full lead management experience, including features like the mortgage calculator and home valuation tool. If you're missing one, schedule a FUB/Ylopo support call here: Calendly to get set up before moving forward with your upgrade.Please make note of your Lead Generation email within your Follow-Up Boss account, as this is needed to upgrade.

Question 2

What's the difference between Gold and Silver tier?

Accepted Answer

Silver is the perfect starting point for building your online presence. It includes a professionally designed website that's ready to showcase your brand, listings, and contact information, giving you a polished foundation to share with clients and prospects.Gold takes your website to the next level by transforming it into a more robust marketing and lead generation platform. In addition to enhanced, conversion-focused templates, Gold unlocks premium features such as Home Value Estimates, Mortgage Calculators, Reviews pages, advanced lead capture tools, and other interactive widgets designed to engage visitors and generate more opportunities for your business.To access Gold, you'll first need to connect your Follow Up Boss and Ylopo accounts. These integrations power many of the advanced features and ensure your leads flow directly into your existing systems, creating a seamless experience from first click to follow-up.

Question 3

How does Follow-up Boss/Ylopo integrate with my site?

Accepted Answer

Follow Up Boss and Ylopo serve as the technology that powers many of your website's advanced features. Once connected, these platforms integrate behind the scenes to sync lead information, enable dynamic website functionality, and support automated lead routing.This connection allows your website to communicate directly with your CRM and marketing platform, ensuring leads are captured, organized, and delivered to your existing workflows without any manual effort. It also enables enhanced website functionality that isn't available without these integrations, creating a more seamless experience for both you and your clients.Simply put, connecting Follow Up Boss and Ylopo gives your website the data and functionality it needs to operate as a fully connected lead generation platform.

Question 4

Can I make edits to my site?

Accepted Answer

Yes! You can request simple edits to your site at any time. Below is a list of what can be modified on your site:Template styleNameDRE #Job titlePhone numberEmailHeadshotOffice cityOffice addressBio title/Bio paragraphHome page titleHome page headlineHome page SubtitleCommunitiesSocial links

Question 5

Who can I reach out to for support?

Accepted Answer

For general inquiries, please call our concierge line (888) 862-1127. For edits, upgrades, or to connect your domain, submit a request through our Site Support form.If you believe there's been a mistake with your site or tier, reach out to experienceteam@fullrealtyservices for further support.

Question 6

What is Follow Up Boss and Ylopo, exactly?

Accepted Answer

They're the lead generation and CRM tools that power the backend of your real estate business. Connecting them to your site ensures leads captured through your site are automatically routed into the systems you already use to manage and follow up with clients.

Question 7

How can I connect my domain?

Accepted Answer

Submit a domain connection request through our Site Support form with your domain name and provider. We'll send you step-by-step instructions for connecting it on your end.

Question 8

Don't have a domain?

Accepted Answer

No problem! You can still use the Master's provided domain and connect a personal domain later. Personal domains are optional and do not interfere with your site experience.

Question 9

How do I update my site?

Accepted Answer

Submit an edit request through our Site Support form and describe the change you'd like made. You'll receive a confirmation email right away, and we'll follow up once your update is live.

Question 10

How do I view my site's analytics and dashboard?

Accepted Answer

Just add /insight to the end of your site's URL any time to access your backend dashboard and analytics.

Question 11

What happens if I miss my FUB/Ylopo onboarding session?

Accepted Answer

No worries! You'll receive an email to help you get rescheduled. Just pick a new time that works for you, and we'll make sure you're set up.

Question 12

Do I need any technical experience to manage my site?

Accepted Answer

Not at all. Our team handles all the technical work behind the scenes, you just need to submit a request through our Site Support form, and we take care of the rest.

AGENT
RESOURCE
GUIDE

SITE SUPPORT FAQ's

I only have FUB (or only Ylopo), can I still upgrade my tier?

What's the difference between Gold and Silver tier?

How does Follow-up Boss/Ylopo integrate with my site?

Can I make edits to my site?

Who can I reach out to for support?

What is Follow Up Boss and Ylopo, exactly?

How can I connect my domain?

Don't have a domain?

How do I update my site?

How do I view my site's analytics and dashboard?

What happens if I miss my FUB/Ylopo onboarding session?

Do I need any technical experience to manage my site?

What's included for agents using
Follow up Boss & Ylopo

Grow your brand

Engage Clients

Drive results

Let's Get You Set Up

Maximize your website by connecting these two platforms. Our team can help you get started! Begin by scheduling an onboarding appointment to set up your accounts, then upgrade your website when you're ready.

Not ready for Gold yet?

Connect my domain

SITE SUPPORT FAQ's

I only have FUB (or only Ylopo), can I still upgrade my tier?

What's the difference between Gold and Silver tier?

How does Follow-up Boss/Ylopo integrate with my site?

Can I make edits to my site?

Who can I reach out to for support?

What is Follow Up Boss and Ylopo, exactly?

How can I connect my domain?

Don't have a domain?

How do I update my site?

How do I view my site's analytics and dashboard?

What happens if I miss my FUB/Ylopo onboarding session?

Do I need any technical experience to manage my site?

What's included for agents using Follow up Boss & Ylopo

Grow your brand

Engage Clients

Drive results

Let's Get You Set Up

Maximize your website by connecting these two platforms. Our team can help you get started! Begin by scheduling an onboarding appointment to set up your accounts, then upgrade your website when you're ready.

Not ready for Gold yet?

Connect my domain

What's included for agents using
Follow up Boss & Ylopo