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MEET THE TEAM

Executive leadership

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Broker & CEO

Randy Thompson

(951) 660-5713

Randy Thompson founded Full Realty Services, Inc. in 2007 and has led its growth for over 15 years from a two- person shop to one of the fastest-growing Full Service Real Estate & Lending Brokerages in Southern California, with over 700 agents and loan officers. His experience in real estate, lending, construction, and sales spans more than 16 offices and over a billion dollars in annual sales.

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Chief Financial Officer

Linda Thompson

(909) 856-6883

As the Chief Financial Officer (CFO), Linda Thompson is a seasoned financial leader with a wealth of experience in managing and optimizing fiscal responsibilities. With a sharp financial acumen, Linda strategically navigates complex financial landscapes, ensuring the company's financial health and sustainability. Known for implementing sound financial strategies, Linda plays a pivotal role in driving financial decision-making and contributing to the overall success of the organization.

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Chief Operating Officer

Keith Thompson

(951) 760-9383

As the Chief Operating Officer of Century 21 Masters, Keith brings a wealth of experience and strategic leadership to the helm. With a proven track record in real estate operations, Keith oversees the seamless execution of the company's day-to-day activities, ensuring efficiency and excellence across all facets of the business. Keith's commitment to innovation and operational excellence plays a crucial role in driving the company's success and maintaining a strong position in the dynamic real estate market

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Chief Experience Officer

Matt Thompson

(951) 551-0608

As the Chief Experience Officer at Century 21 Masters, I lead diverse responsibilities, primarily focusing on agent engagement and development. My role extends to overseeing office buildouts and facilitating agent participation in our lending platform, contributing to the vibrant growth and success of our real estate team.

senior Management Team

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senior Director of Real Estate

robert hertel

(909) 210-3344

Robert Hertel has been providing coaching and training to real estate agents throughout North America for 12 years. He has years of experience working with agents whose abilities range from those just starting in the industry all the way up to agents making over $1 Million a year in commission. As the Director of Real Estate for Century 21 Masters he is responsible for overseeing and managing the real estate operations within the organization. This includes developing and implementing strategic plans to drive business growth, coordinating with real estate agents, and ensuring compliance with industry regulations. 

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Director of Transaction Standards & Agent Development

Romeo Aurelio

(415) 602-1921

Romeo Aurelio, Director of Real Estate for the Bay Region, brings a wealth of experience to the company, overseeing and managing all real estate operations. With years of expertise in the industry, Romeo works closely with agents to develop and implement strategies that drive business growth and ensure success. His responsibilities include guiding agents at all levels, from newcomers to seasoned professionals, and ensuring compliance with industry standards. Romeo’s leadership is instrumental in fostering a collaborative environment and ensuring the team’s continued success within a competitive market.

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Director of Operations

chris melamed

(805) 813-6200

Chris Melamed is the Director of Operations, where she leads a dedicated team focused on providing seamless support across multiple areas of the business. With a mission to empower agents, loan officers, and employees, Chris ensures that everyone has the tools, services, and expertise needed to succeed. Under her leadership, the ISS department is structured to support key areas including compliance, inside sales & technology, relocation services, administration, and experience. Chris’s strategic vision and hands-on approach play a pivotal role in delivering exceptional service and creating a smooth, efficient experience for all team members.

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Managing partner

Property Management

Troy Dodgion

(844) 837-4382

As Managing Partner, Troy Dodgion oversees the Property Management division, bringing a wealth of expertise and leadership to the team. With a strong background in real estate and property management, Troy is dedicated to ensuring seamless operations and delivering exceptional service to clients. Known for his hands-on approach and strategic insight, Troy plays a key role in driving the success of the division, fostering long-term relationships, and ensuring properties are managed with the highest level of professionalism and efficiency. In addition, Troy leads training sessions to onboard agents to a tech-driven platform, helping to serve clients statewide and enhancing the overall experience for both agents and clients.

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Director of Lending

21st century lending

Blake Corkill

(858) 722-1558

Blake Corkill, Director of Lending at 21st Century Lending, has made a significant mark in the financial sector with a decade of experience. Recognized as a top producer, his expertise and dedication to lending are unparalleled. Beyond his professional achievements, Blake is passionate about outdoor activities, particularly snowboarding and boating, reflecting his adventurous spirit. His career is a blend of professional excellence and personal passion, demonstrating a remarkable ability to balance a demanding career with a fulfilling personal life.

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Director of Escrow

Kellie Jones

(951) 239-4245

Meet Kellie Jones, Head of Escrow at 21st Century Escrow. With a knack for navigating complex transactions, Kellie holds a pivotal role as Escrow Officer, overseeing the entire escrow process with precision and expertise. Clients and partners can trust in her commitment to excellence and her unwavering dedication to facilitating successful real estate transactions both as Manager, and as Escrow Officer.

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Director of Brand Experience

Dylan Billingsley

(619) 363-4230​​

Dylan is the Director of Brand Experience at Full Realty Services, where she leads brand strategy, digital experience, and innovation initiatives for Century 21 Masters and 21st Century Lending. With a background spanning marketing, technology, and operations, she focuses on building modern, scalable experiences that drive growth, engagement, and connection across the organization.

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director of digital & Design

derin tolu

(650) 789-6695

As the Director of Digital & Design, Derin Tolu is a strategic thinker driving creative initiatives that elevate the company’s brand and reach. With a strong background in marketing, Derin crafts compelling campaigns that resonate with audiences and amplify the company’s presence. Known for his ability to blend innovative ideas with data-driven insights, Derin plays a key role in shaping the company’s marketing strategies and fostering meaningful connections with both customers and partners.

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director of commercial

JIM KELSEY

(805) 709-4828

Jim Kelsey is the Director of Commercial, where he leads the company’s commercial real estate division with a focus on driving business growth and strategic opportunities. With years of experience in the commercial real estate sector, Jim brings a wealth of knowledge to his role, helping clients navigate complex transactions and achieve their investment goals. Known for his strategic insight and strong industry relationships, Jim plays a key role in expanding the commercial portfolio and ensuring the success of the division. His leadership is instrumental in positioning the company as a trusted resource in the commercial real estate market.

Management Team

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Hunter Cawood

Head of Inside Sales

(951) 319-2273

As the Head of Inside Sales, Hunter Cawood spearheads strategic initiatives and oversees a dynamic team focused on driving sales growth. With a proven track record in real estate, Hunter leverages Follow Up Boss, a broker-paid CRM, to streamline communication and enhance customer relationships. Additionally, Hunter harnesses the power of Ylopo, a lead-generating platform, to optimize lead conversion and ensure a robust sales pipeline.

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​Book a meeting with Hunter Click Here

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Jesse Becerra

Head of Administration

In the role of Head of Administration, Jesse serves as the linchpin in efficiently managing office operations and ensuring the seamless flow of accurate data from internal systems. With a keen eye for detail and organizational finesse, Jesse oversees the administrative functions, creating an environment conducive to optimal productivity. Jesse's commitment to precision and streamlined processes significantly contributes to the overall effectiveness and success of the company's daily operations.

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bri gonzalez

Head of Marketing

(949) 617-0169

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As the Head of Marketing, Brianna is a visionary leader driving impactful strategies to elevate the company's brand presence. With a wealth of expertise in digital and traditional marketing, Brianna orchestrates innovative campaigns that captivate target audiences. Known for leveraging data-driven insights, Brianna plays a pivotal role in shaping the company's narrative and fostering meaningful connections with customers.

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grant myatt

Head of Recruiting

951-491-9815

Grant Myatt is the Head of Recruiting, where he leads the charge in attracting top talent to the organization. With extensive experience in recruitment and talent acquisition, Grant is dedicated to identifying and onboarding the best agents and professionals to join the team. Known for his strategic approach and deep understanding of the real estate industry, Grant works closely with leadership to ensure the company continues to grow with driven, high-performing individuals. His commitment to fostering a positive and inclusive work culture helps build a team that thrives in a competitive market.

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Kiana Guzman

Head of Training & Regional Engagement

(573) 616-8185

Kiana Guzman plays a pivotal role in overseeing operations and strategic growth across key markets. With a strong background in real estate management, Kiana brings a wealth of knowledge in market analysis, client relations, and team leadership. Her passion for delivering exceptional service and creating lasting relationships drives the success of the company's regional initiatives. Kiana is dedicated to providing innovative solutions that meet the evolving needs of clients while ensuring sustainable growth and excellence in every aspect of the business.

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Alex Bardales

21st Century Lending, Assistant Director of Lending

(714) 234-4490

Alex Bardales, Assistant Director of Lending with 21st Century Lending, supports loan officers with strategic guidance in pricing, loan structuring, and business development. He helps loan officers evaluate scenarios, identify effective lending solutions, and approach pricing with confidence.

He also works with loan officers on strategies to connect with agents, strengthen referral relationships, and create new business opportunities. His focus is helping loan officers make informed decisions, take action, and drive consistent growth.

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kasey d'anna

21st Century Lending, Operations Manager

(951) 239-4235

Kasey D'Anna is the Operations Manager, where she plays a crucial role in ensuring the smooth and efficient day-to-day operations of the company. With a strong background in operational management, Kasey is dedicated to streamlining processes, enhancing productivity, and supporting teams across the organization. Known for her attention to detail and problem-solving skills, Kasey works closely with various departments to ensure seamless coordination and the highest level of service. Her leadership and organizational expertise are vital to maintaining a well-run operation that supports the company’s overall success.

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Jan Belmont French

Head of Compliance

(732) 672-2755

Jan Belmont French, the Compliance Officer at Century 21 Masters, ensures smooth, compliant, and efficient transactions through the Compliance Division. The division works closely with agents and transaction coordinators, reviewing every file to ensure documents are accurate and signed before closing. Using SkySlope Legacy and Brokerage Edition, the team tracks compliance, facilitates secure e-signatures, and provides real-time notifications, ensuring all necessary steps are completed. With comprehensive training and a rigorous approval process, the Compliance Division helps safeguard the brokerage, improve productivity, and enhance client satisfaction.

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Steven Luu

Regional Sales Manager, Bay Area

(415)689-0397

As a Regional Sales Manager, Steven Luu plays a vital role in supporting operational excellence, agent development, and strategic growth across multiple markets. With a strong foundation in real estate and a commitment to collaboration, Steven works closely with agents, brokers, and leadership teams to implement best practices, drive performance, and foster a culture of success. Known for a hands-on, solutions-oriented approach, Steven is dedicated to streamlining processes, enhancing client service, and ensuring sustained growth in a dynamic and competitive industry.

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Christine Cristobal

Regional Director, Monterey Bay

(831) 238-1359

With more than 25 years of experience in California real estate, Christine Cristobal brings seasoned expertise and strong leadership to her role as Regional Director. Throughout her career, she has built a reputation as an award-winning professional dedicated not only to helping clients achieve their homeownership goals but also to guiding real estate professionals toward lasting success.

Christine focuses on driving growth, strengthening operations, and creating an environment where agents have the tools, resources, and mentorship needed to thrive. Her collaborative approach and deep knowledge of California’s diverse markets—from fast-paced urban centers to family-oriented suburban communities—allow her to provide both strategic direction and practical support across the brokerage.

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pamela hogue

Regional Director, Central Coast

(805) 878-0493

Pamela Hogue is the Regional Director for the Central Coast, where she provides strategic guidance and support to teams across the region. With years of experience in real estate and a deep understanding of the local market, Pamela plays a vital role in driving business growth, optimizing performance, and ensuring that agents and office teams have the tools they need to succeed. Known for her collaborative leadership and market expertise, Pamela fosters a positive, high-performing environment, contributing to the continued success and expansion of the company in the Central Coast region.

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Brady Hobby

Regional Advisor, Central Coast

(925) 785-7078

With more than 25 years of residential real estate experience, Brady Hobby brings a deep understanding of the industry, strong leadership, and a client-first approach to his role as Regional Advisor for the Central Coast. As co-founder of Hobby Associates, Brady has built a reputation for professionalism, skilled negotiation, and delivering exceptional service throughout every stage of the real estate process. Known for his commitment to relationships, attention to detail, and long-standing success in residential sales, Brady is passionate about supporting agents, fostering growth, and helping others succeed both personally and professionally.

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armani amezcua

Regional Director, Ventura & North LA

(805) 216-2002

Armani Amezcua is the Regional Director, overseeing the Ventura County and North LA regions. With a strong background in real estate and leadership, Armani is dedicated to driving business growth and operational success across these key areas. Known for his strategic approach and hands-on leadership, he works closely with agents and office teams to implement growth initiatives, streamline operations, and foster a collaborative work environment. Armani’s leadership is essential in ensuring the continued success and expansion of the company throughout Ventura County and North LA.

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Alex Hollander

Regional Director, Greater LA

(661) 491-5258

Alex Hollander, Regional Director of Greater Los Angeles, is a proud Santa Clarita resident and a recognized leader, having been named an SCV 40 Under Forty award winner. He is actively involved in his community, serving on the boards of Open Arms Pregnancy Center and Pinetree Community School. Known for his integrity, work ethic, and dedication to client success, Alex is a trusted figure in both his industry and community.

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fred Tazartes

Regional Advisor, Greater LA

(661) 755-5834

Fred Tazartes is the Regional Advisor, where he provides expert guidance and support across the company's operations. With extensive experience in real estate and a deep understanding of market trends, Fred plays a crucial role in advising teams to maximize performance and achieve business objectives. Known for his strategic insights and approachable leadership, Fred works closely with agents and office leaders in his region to implement best practices, foster growth, and ensure a positive, productive environment. His dedication and expertise are key drivers of success in his region.

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Jackie landry

Regional Director, Greater LA & Inland Empire

(951) 312-0827

Jackie Landry is the Regional Director for the Greater LA 2 region and a seasoned real estate coach with many years of experience. She brings a wealth of expertise in guiding agents to success, with a strong focus on business growth and performance optimization. Jackie works closely with agents and office teams to implement effective strategies, foster a collaborative environment, and ensure seamless operations. Known for her hands-on leadership and coaching skills, Jackie’s experience and dedication are essential to driving the continued success and expansion of the company in the Greater LA 2 region.

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Alex VillaSenor

Regional Advisor, Greater LA & Inland Empire

(909) 238-8948

Alex brings over 22 years of full-time real estate experience, including 14 years of coaching with the Mike Ferry Organization. Throughout his career, he has built a reputation as a well-rounded listing agent, grounded in the fundamentals of prospecting, refining sales skills, and closing countless successful transactions. Over the past 11 years, Alex has expanded his expertise to include coaching and leading sales skills classes, supporting agents in their professional growth and success.

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eddie cisneros

Regional Director, San Diego & Inland Empire

(951) 490-3192

Eddie is a pragmatic leader with over 20 years of management experience. He has a proven track record of success across multiple industries and various positions held. Known for his relentless work ethic and adaptability, Eddie leverages his excellent communication, collaborative mindset, and vast experience to tackle tasks of any size. Committed to continuous learning and professional development, Eddie leads the recruiting team in the pursuit of attracting top-tier agents. He is responsible for the complete recruiting process as well as implementing the platforms and processes his team utilizes on a day to day basis.

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terry ryan

Regional Advisor, San Diego & Inland Empire

(951) 551-4714

Terry Ryan is the Regional Advisor and Real Estate Coach for the San Diego and Inland Empire region, where he plays a key role in guiding and supporting agents to achieve success. With extensive experience in real estate and a passion for coaching, Terry helps agents develop their skills, implement effective strategies, and maximize their performance. Known for his hands-on approach and deep market knowledge, Terry fosters a collaborative and growth-oriented environment, contributing to the continued success and expansion of the company across the San Diego and Inland Empire regions.

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ted caligiuri

Regional Director of Commercial, Southern California

(760) 533-5343

Ted Caligiuri is the Regional Director of Commercial, where he leads the commercial real estate division with a focus on driving growth and maximizing opportunities in key markets. With years of experience in commercial real estate, Ted brings deep industry knowledge and a strategic approach to his role, helping clients navigate complex transactions and achieve their investment objectives. Known for his strong relationships and results-driven mindset, Ted plays a pivotal role in expanding the company’s commercial portfolio and ensuring the division’s continued success across regional markets.

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rami bahu

Regional Director of Commercial, Northern California

(650) 483-0305

Rami Bahu is the Regional Director of Commercial, where he oversees the company’s commercial real estate operations with a focus on growth and strategic market development. With extensive experience in commercial real estate, Rami brings a wealth of knowledge and expertise to his role, helping clients navigate complex transactions and achieve their investment goals. Known for his strong leadership and strategic vision, Rami plays a key role in expanding the commercial division and ensuring its continued success across regional markets. His dedication and market insight are essential in driving the company’s commercial real estate growth.

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pati rios

Mentor Development Manager

626-786-5750

Pati Rios leads the mentorship program as the Mentor Development Manager. She's passionate about helping agents unlock their full potential and achieve lasting success.  Known for her motivational and results-driven approach, Pati works closely with agents to refine their skills and reach their professional goals. Her expertise and commitment to agent growth make her a trusted mentor, empowering agents to thrive in a competitive market.

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neil schwartz

Real Estate Coach

951-212-1911

Neil Shwartz is a seasoned Real Estate Coach, dedicated to helping agents elevate their skills and achieve their professional goals. With years of experience in the industry, Neil provides tailored coaching that empowers agents to maximize their potential, refine their strategies, and reach new levels of success. Known for his practical approach and deep industry knowledge, Neil works closely with agents at all stages of their careers, offering valuable insights and actionable advice. His passion for coaching and commitment to agent growth make him a trusted mentor in the real estate community.

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