< Back Ted Caligiuri Regional Director of Commercial tedcaligiuri@gmail.com (760) 533-5343

< Back Jan Belmont-French, MSIDT Compliance and Risk Management belmontfrenchTC@outlook.com 732.672.2755

< Back Kiana Guzman Head of Training & Regional Engagement Kiana Guzman plays a pivotal role in overseeing operations and strategic growth across key markets. With a strong background in real estate management, Kiana brings a wealth of knowledge in market analysis, client relations, and team leadership. Her passion for delivering exceptional service and creating lasting relationships drives the success of the company's regional initiatives. Kiana is dedicated to providing innovative solutions that meet the evolving needs of clients while ensuring sustainable growth and excellence in every aspect of the business. Kiana@fullrealtyservices.com (573) 616-8185

< Back Neil Schwartz President & Recruiting neil@century21masters.com (951) 212-1911

< Back Steven Luu Regional Advisor As a Bay Area Regional Advisor, Steven Luu is passionate about helping agents feel supported and confident in building their business. With a strong background in real estate and a commitment to mentorship, Steven is known for his approachable style, practical advice, and emphasis on positivity and mindset. He takes pride in being a reliable resource for agents — whether it’s answering questions, offering guidance, or simply being someone to brainstorm with. steven@century21masters.com 415-689-0397

< Back Jim Kelsey Director of Commercial jim@c21home.com (805) 709-4828

< Back Brady Hobby Regional Advisor With more than 25 years of residential real estate experience, Brady Hobby brings a deep understanding of the industry, strong leadership, and a client-first approach to his role as Regional Advisor for the Central Coast. As co-founder of Hobby Associates, Brady has built a reputation for professionalism, skilled negotiation, and delivering exceptional service throughout every stage of the real estate process. Known for his commitment to relationships, attention to detail, and long-standing success in residential sales, Brady is passionate about supporting agents, fostering growth, and helping others succeed both personally and professionally. Brady@century21masters.com 925-785-7078

Commission Instructions 01 COMPLETE THE FILE IN SKYSLOPE Your file must be complete in Skyslope prior to getting paid. If you are set up for direct deposit, your commission will be deposited in your bank account once your file is complete. Commission checks processed prior to 4 PM are paid the following business day. Commission checks processed after 4 PM are paid within two business days. If you have not yet set up your direct deposit information with our accounting department or if you have questions regarding commissions, please email our accounting department at commissions@century21masters.com or call 888-862-1194 Option#5. Email Us Call Us 02 SEND DOCUMENTS TO BE SIGNED ELECTRONICALLY Please send all documents needing to be signed by the broker to: broker@fullrealtyservices.com via DigiSign or DocuSign. Open Docusign Open Digisign 03 COMMISSION CHECKS ARE DELIVERED Commission checks are to be delivered to: Century 21 Masters 1169 Fairway Drive #100 Walnut, CA 91789 Brokerage DRE# 01849354 | Company EIN# 83-0490227

mentorship program About Our mentorship program is designed to empower agents at every stage of their career by providing personalized guidance, accountability, and real-world insight. Through one-on-one coaching, goal setting, and hands-on support, mentees gain the confidence and tools needed to build a thriving real estate business. Whether you're brand new or looking to level up, our program connects you with experienced professionals who are committed to your growth, success, and long-term development within Century 21 Masters. Apply for Mentorship Become a Mentor Why join the mentorship program? Real estate is built on knowledge, relationships, and experience. This program is designed to bridge the gap for new agents or those returning to the industry—and to give mentors a chance to lead, earn, and grow. For mentees fast track your career Hands On Guidance Work alongside experienced mentors on real transactions. Refine your skills in client counseling, listing presentations, purchase agreements, and transaction completion, ensuring you learn by doing. Skill Building Master CMAs, pricing, contracts, rate sheets, loan submissions, and more. Grow Your Network Get help building your sphere and setting up sustainable systems for your business. Commercial Advantage Commercial mentees can access exclusive C21 ICRE and MCRE courses setting you apart in the market. Stay On Track Enjoy structured accountability with regular check-ins, trainings, and role-play sessions. Graduate with Confidence Complete three transactions with your mentor’s guidance, preparing you to thrive independently with ongoing brokerage support Take the first step toward a thriving career. Apply for Mentorship View Program Requirements For mentors Make an Impact and Grow Your Busines Grow Your Leadership Coaching hones your skills in client advising, negotiation, and deal management Earn While You Teach Receive a 50/50 split on your mentee’s first 3 transactions. Expand Your Network Get help building your sphere and setting up sustainable systems for your business. Build Your Legacy Share your wisdom and inspire future leaders. Stay Sharp Mentoring challenges you to stay sharp, innovate, and grow alongside your mentee, strengthening your own business. Mentors are selected for their expertise, contract knowledge, and availability. If you’re in the office regularly, closing deals, and ready to inspire, we need YOU! Become a Mentor View Program Requirements

< Back Jesse Becerra Head of Administration Jesse@century21masters.com (323) 864-8250

Legal Services of America Legal Protection That Keeps Transactions Moving Forward Built for Real Estate Professionals Legal Services of America delivers proactive legal protection designed specifically for the real estate industry. Their mission is simple: help agents, buyers, and sellers avoid expensive legal battles through early support, education, and resolution services. From contract review and attorney access to mediation assistance and dispute defense, their services are focused on keeping transactions protected and professionally managed. By stepping in early, Legal Services of America helps reduce risk, resolve concerns quickly, and create peace of mind for everyone involved. LSOA operates on a simple flat fee structure: $199 per transaction through close of escrow. No close, no fee. How to enroll To enroll in the Legal Services of America (LSOA) program, please download and complete the Agent Enrollment Form. Agents only need to complete the top portion of the form and sign/date the middle section. The bottom section is not required. Once completed, please email the form to admin@legalservicesofamerica.com. Please note: Enrollment will only be open for a limited time following the May Monthly Connect, and the $300 enrollment fee is currently being waived as part of this offering. Explore Benefits Enrollment Form Submit Completed Form Peace of Mind From Contract to Close Unlimited Informal Mediation Support Direct Access to a Real Estate Attorney Unlimited Contract & Document Review Agent Protection Support Commission Collection Assistance Attorney During Formal Mediation Extensive Attorney Network Real Human Support Co-Branded Client Value Materials Simple Flat-Fee Structure Explore Benefits Helps buyers and sellers resolve post-closing disputes without expensive litigation. Clients receive transactional legal support with unlimited topics and up to 30 minutes per subject. Helps clients understand contracts while reducing pressure on agents to interpret legal language. Legal support for escalating disputes, small claims, and DRE complaints. Support when earned commissions are challenged or withheld. Legal Services of America covers attorney costs for up to five hours during formal mediation proceedings. Access to more than 200 attorneys with state-specific real estate expertise. Buyers, sellers, and agents speak directly with a live representative for assistance. Clients receive a Certificate of Benefit at closing, and agents can access co-branded marketing materials. $199 per transaction through close of escrow with a one-year enrollment commitment. No close, no fee. Learn More

register FOR ORIENTATION Hello! Welcome to Full Realty Services. Please browse our available dates and register for our virtual orientation. Multiple Dates Oct 23, 2026, 10:00 AM – 11:00 AM PDT C21 Masters Orientation / Brand Experience Zoom RSVP Oct 23, 2026, 10:00 AM – 11:00 AM PDT Brand Experience Zoom Welcome to Full Realty Services! Start strong with a guided introduction to the tools, people, and resources that support your success. See All Multiple Dates Oct 30, 2026, 10:00 AM – 11:00 AM PDT C21 Masters Orientation / Brand Experience Zoom RSVP Oct 30, 2026, 10:00 AM – 11:00 AM PDT Brand Experience Zoom Welcome to Full Realty Services! Start strong with a guided introduction to the tools, people, and resources that support your success. Multiple Dates Nov 06, 2026, 10:00 AM – 11:00 AM PST C21 Masters Orientation / Brand Experience Zoom RSVP Nov 06, 2026, 10:00 AM – 11:00 AM PST Brand Experience Zoom Welcome to Full Realty Services! Start strong with a guided introduction to the tools, people, and resources that support your success. Multiple Dates Nov 13, 2026, 10:00 AM – 11:00 AM PST C21 Masters Orientation / Brand Experience Zoom RSVP Nov 13, 2026, 10:00 AM – 11:00 AM PST Brand Experience Zoom Welcome to Full Realty Services! Start strong with a guided introduction to the tools, people, and resources that support your success. Multiple Dates Nov 20, 2026, 10:00 AM – 11:00 AM PST C21 Masters Orientation / Brand Experience Zoom RSVP Nov 20, 2026, 10:00 AM – 11:00 AM PST Brand Experience Zoom Welcome to Full Realty Services! Start strong with a guided introduction to the tools, people, and resources that support your success. Load More masters 101 self-paced E-learning In this short e-learning course, you'll get an inside look at how our company operates and meet the leaders behind each of our key divisions. You'll hear directly from department heads as they explain what their teams do, how they support our agents and staff, and how you can tap into their expertise to grow and succeed at Century 21 Masters. Whether it's marketing, training, operations, compliance, or agent support, each division plays a crucial role in helping you thrive in your role and deliver outstanding service to our clients. This session is designed to help you feel confident, connected, and equipped with the right resources from day one. Welcome aboard—we’re excited to have you on the team! Enroll