relocation Make Relocation Easy Send Referrals. Offer Rewards. We Do the Rest. Join the relocation telegram Your Partner for Seamless Referrals Nationwide and Beyond Our Relocation & Referrals Department exists to make your business easier. Any agent in our company can submit an outgoing referral or register a customer for one of the exclusive Anywhere Leads Network Reward Programs. When you use our team, you get the power of an international network, without the administrative burden. Place an Outgoing Referral or Register a Relocation services Referrals We Handle The Entire Process Submitting an outgoing referral through the ARG is the fastest, simplest way to protect your client and your commission. When you fill out the Outgoing Referral Input Form, our team will: Connect your customer with professional relocation support matching them with a qualified relocation-trained agent, coordinating communication, and ensuring a smooth transition. Coordinate with brokerages across the country Research and identify the best agent match Prepare and manage the referral agreement Manage follow-up, and status updates and monitor the referral throughout its entire lifecycle Your customer receives structured support throughout their move You stay informed without having to manage the process yourself Track and process your referral fee You hand off the referral—our team handles everything else. This service is ideal for clients relocating for work, family, lifestyle changes, or any move that requires a trusted agent in another market. Reward Programs Exclusive Benefits Only Our Agents Can Offer Our brokerage is part of a select group authorized to offer Anywhere Leads Network Reward Programs—benefits that competitors like Compass and eXp cannot provide. Any agent can register a customer for these programs, whether: Meeting buyers at an open house Preparing for a listing appointment Nurturing their sphere Working with past clients These programs give you a strong value proposition and differentiate you in competitive situations. After the transaction closes, the customer receives a cash-back reward as a post-closing benefit. Being able to offer this incentive after closing is a tool to help you generate and convert new customers. 97% of customers who sign up for our partner reward programs recommend their agent and their chosen program to their family and friends. Important: When an agent registers a customer, there is a 25% referral fee to the Anywhere Leads Network. (This fee is normally 41%, but because you generated the lead, the fee is reduced.) Place An Outgoing Referral Register a Customer for Rewards Need Referral or Relocation Support? Referrals and relocations are easier with the right person in your corner. Submit a Referral / Register a Relocation Rowena Dominguez Relocation Coordinator Rowena@Century21Masters.com (562) 319-9883 Join Our Relocation Team If you're looking to supplement your business, this may be what you're looking for. Apply to Join Qualifications Minimum Experience - 2 years as a full-time agent Production Standards- closed 10 transactions within a 12 month period Pass a TrueScreen background and OFAC check Complete Annual Certification Classes through C21 University Have a wide-ranging service area Requirements and expectations Attendance at quarterly meetings Adhering to the customer service standards required by relocation management companies and referral parters Generate 4 outgoing referrals per 12 month period Generate 2 Anywhere Leads Partner AGRs (Agent Generated Referral ) Pay for annual training classes, currently $325 Pay for your background check every 5 years , currently $90 Use in-house or relocation management company ancillary services Agent agrees to referral source fees (35-45% ) and agent split of 80/20 for all relocation business

SCROLL AGENT RESOURCE GUIDE Your Roadmap to Agent Success Join Now Get Started top Agent ToolKit The proven systems top agents rely on - now at your fingertips. click for instant access Follow Up Boss Your command center for leads, follow-ups, and client communication. Automate smart follow-up and stay in control of your pipeline. Masters Direct One-on-one coaching on demand. Direct to your business, your goals, your next move. Meet with the Masters and elevate your business today. scripts library Proven talk tracks for calls, open houses, listing presentations, and objection handling - straight from the industry's best. marketing Custom-branded done-for- you marketing at the click of a button. With a 24-48 hour turn-around time, to get you back to doing what you do best. Your shortcut to more confidence, consistency, and closings. Upcoming Training Multiple Dates Rapid Rebuttals Aug 24, 2026, 8:30 AM – 9:00 AM PDT Virtual Office Zoom More info Join Now Multiple Dates Open Mic Prospecting Aug 24, 2026, 9:00 AM – 10:00 AM PDT Virtual Office Zoom More info Join Now Mastering Contracts: Tenant/Landlord Basics Aug 24, 2026, 10:00 AM – 11:00 AM Virtual Office Zoom More info Join Now Multiple Dates 333 Club Motivational Monday Aug 24, 2026, 11:00 AM – 12:00 PM Virtual Zoom Meeting More info Join Now Personality Styles with Grant Myatt Aug 24, 2026, 12:15 PM – 1:15 PM PDT Virtual Online Zoom More info Join Now Load More CORE VALUES WOAH NOT GO Seek Action: We surround ourselves with individuals who possess an innate drive to take decisive action, demonstrating a proactive attitude without the need for constant motivation.

Marketing Toolkit A quick access guide to help you find what you need without submitting a marketing request. Seasonal Downloads Logo Downloads Downloads Simple, Easy to grab Designs at your fingertips Seasonal Campaigns Logos Listing Presentation Add Ons Looking for a more customized design? Place a marketing request Listing Presentation Downloads CANVA Gallery Browse ready to use templates, customize instantly in Canva, or have our Marketing Team tailor them for you. OPEN HOUSE FLYERS JUST LISTED FLYERS DOOR KNOCKING FLYER Brand fonts & colors Real Estate Colors White #FFFFFF Light Gray #E6E7E8 Light Gold #BEAF87 Dark Gold #A19276 Medium Gray #808285 Dark Gray #383837 Black #808285 Real Estate Fonts Typold Extended Medium Typold Barlow Semi Condensed Medium Oakes Medium Lending Colors White #FFFFFF Light Blue #5CE1E6 Medium Blue # 2DD4DA Dark Blue # 2563EB Medium Grey #7D7D7D Black #000000 Lending Fonts Montserrat Open Sans

Team Members Dylan Billingsley Head of Experience San Diego Office Read More Hunter Cawood Head of Inside Sales Read More Grant Myatt Head of Recruiting Read More Alondra Garcia Experience Specialist Castro Valley Office Read More Jesse Becerra Head of Administration Read More Jan Belmont French Head of Compliance Read More Rebecca Chavez Experience Specialist San Diego Office Read More Bri Garcia Head of Marketing Read More

Executive Management Randy Thompson Broker & CEO Randy Thompson founded Full Realty Services, Inc. in 2007 and has led its growth for over 15 years from a two- person shop to one of the fastest-growing Full Service Real Estate & Lending Brokerages in Southern California, with over 700 agents and loan officers. His experience in real estate, lending, construction, and sales spans more than 16 offices and over a billion dollars in annual sales. Read More Matt Thompson Chief Experience Officer As the Chief Experience Officer at Century 21 Masters, I lead diverse responsibilities, primarily focusing on agent engagement and development. My role extends to overseeing office buildouts and facilitating agent participation in our lending platform, contributing to the vibrant growth and success of our real estate team. Read More Alex Hollander Regional Director Alex Hollander is a proud Santa Clarita resident and a recognized leader, having been named an SCV 40 Under Forty award winner. Known for his integrity, work ethic, and dedication to client success, Alex is a trusted figure in both his industry and community. Read More Eddie Cisneros Regional Director Eddie is a pragmatic leader with over 20 years of management experience. Known for his relentless work ethic and adaptability, Eddie leverages his excellent communication, collaborative mindset, and vast experience to tackle tasks of any size. Read More Ted Caligiuri Regional Director of Commercial Read More Troy Dodgin Director of Property Management Read More Steven Luu Regional Advisor Steven is passionate about helping agents grow through mentorship and practical guidance. Known for his positivity and focus on mindset, he provides support and advice agents can always count on. Read More Alex Villasenor Regional Advisor Alex brings over 22 years of full-time real estate experience, including 14 years of coaching with the Mike Ferry Organization. Throughout his career, he has built a reputation as a well-rounded listing agent, grounded in the fundamentals of prospecting, refining sales skills, and closing countless successful transactions. Read More Romeo Aurelio Director of Transaction Standards & Agent Development Romeo provides strategic guidance and leadership across the Bay Area. With deep industry experience, he fosters a supportive environment where agents can confidently grow their business. Read More Jan Belmont-French, MSIDT Compliance and Risk Management Read More Hunter Cawood Head of Inside Sales As the Head of Inside Sales, Hunter Cawood spearheads strategic initiatives and oversees a dynamic team focused on driving sales growth. With a proven track record in real estate, Hunter leverages Follow Up Boss, a broker-paid CRM, to streamline communication and enhance customer relationships. Additionally, Hunter harnesses the power of Ylopo, a lead-generating platform, to optimize lead conversion and ensure a robust sales pipeline. Read More Sherral Domako Relocation Director Sherral Domako serves as Relocation Director and Corporate Relocation and Referral Account Manager, overseeing a team spanning 52 full-service real estate offices at California’s top-ranked Century 21 brokerage. She leads relocation and referral services, guiding individuals, businesses, and professionals in seamlessly buying or selling residential and commercial properties locally, nationally, and globally. Read More Linda Thompson Chief Financial Officer As the Chief Financial Officer (CFO), Linda Thompson is a seasoned financial leader with a wealth of experience in managing and optimizing fiscal responsibilities. With a sharp financial acumen, Linda strategically navigates complex financial landscapes, ensuring the company's financial health and sustainability. Known for implementing sound financial strategies, Linda plays a pivotal role in driving financial decision-making and contributing to the overall success of the organization. Read More Christine Cristobal Regional Director Christine Cristobal, Regional Director, brings 25+ years in California real estate, focusing on agent success and growth. She leverages her expertise to streamline operations and enhance client experiences. Known for her mentorship and collaboration, Christine builds strong teams and thriving communities. Read More Armani Amezcua Regional Director With a strong background in real estate and leadership, Armani is dedicated to driving business growth and operational success across Ventura County and North LA. Known for his strategic approach and hands-on leadership, he works closely with agents and office teams to implement growth initiatives, streamline operations, and foster a collaborative work environment. Read More Rami Bahu Regional Director of Commercial Read More "Blake" Anthony Corkill Director of Lending Blake Corkill, Director of Lending at 21st Century Lending, has made a significant mark in the financial sector with a decade of experience. Recognized as a top producer, his expertise and dedication to lending are unparalleled. Beyond his professional achievements, Blake is passionate about outdoor activities, particularly snowboarding and boating, reflecting his adventurous spirit. His career is a blend of professional excellence and personal passion, demonstrating a remarkable ability to balance a demanding career with a fulfilling personal life. Read More Neil Schwartz President & Recruiting Read More Brady Hobby Regional Advisor With more than 25 years of residential real estate experience, Brady Hobby brings a deep understanding of the industry, strong leadership, and a client-first approach to his role as Regional Advisor for the Central Coast. Known for his commitment to relationships, attention to detail, and long-standing success in residential sales, Brady is passionate about supporting agents, fostering growth, and helping others succeed both personally and professionally. Read More Terry Ryan Regional Advisor & Real Estate Coach With extensive experience in real estate and a passion for coaching, Terry helps agents develop their skills, implement effective strategies, and maximize their performance. Known for his hands-on approach and deep market knowledge, Terry fosters a collaborative and growth-oriented environment, contributing to the continued success and expansion of the company across the San Diego and Inland Empire regions. Read More Kiana Guzman Head of Training & Regional Engagement With a strong background in real estate management, Kiana brings a wealth of knowledge in market analysis, client relations, and team leadership. Kiana is dedicated to providing innovative solutions that meet the evolving needs of clients while ensuring sustainable growth and excellence in every aspect of the business. Read More Jesse Becerra Head of Administration In the role of Head of Administration, Jesse serves as the linchpin in efficiently managing office operations and ensuring the seamless flow of accurate data from internal systems. With a keen eye for detail and organizational finesse, Jesse oversees the administrative functions, creating an environment conducive to optimal productivity. Jesse's commitment to precision and streamlined processes significantly contributes to the overall effectiveness and success of the company's daily operations. Read More Grant Myatt Head of Recruiting Read More Keith Thompson Chief Operating Officer As the Chief Operating Officer of Century 21 Masters, Keith brings a wealth of experience and strategic leadership to the helm. With a proven track record in real estate operations, Keith oversees the seamless execution of the company's day-to-day activities, ensuring efficiency and excellence across all facets of the business. Keith's commitment to innovation and operational excellence plays a crucial role in driving the company's success and maintaining a strong position in the dynamic real estate market Read More Pamela Hogue Regional Director With years of experience in real estate and a deep understanding of the local market, Pamela plays a vital role in driving business growth, optimizing performance, and ensuring that agents and office teams have the tools they need to succeed. Known for her collaborative leadership and market expertise, Pamela fosters a positive, high-performing environment, contributing to the continued success of the Central Coast region. Read More Jackie Barndollar Regional Director Jackie Landry brings a wealth of expertise in guiding agents to success, with a strong focus on business growth and performance optimization. Jackie works closely with agents and office teams to implement effective strategies, foster a collaborative environment, and ensure seamless operations. Read More Jim Kelsey Director of Commercial Read More Derin Tolu Director of Digital Services Read More Kellie Jones Director of Escrow Meet Kellie Jones, Head of Escrow at 21st Century Escrow. With a knack for navigating complex transactions, Kellie holds a pivotal role as Escrow Officer, overseeing the entire escrow process with precision and expertise. Clients and partners can trust in her commitment to excellence and her unwavering dedication to facilitating successful real estate transactions both as Manager, and as Escrow Officer. Read More Fred Tazartes Regional Advisor With extensive experience in real estate and a deep understanding of market trends, Fred plays a crucial role in advising teams to maximize performance and achieve business objectives. Known for his strategic insights and approachable leadership, Fred works closely with agents and office leaders in his region to implement best practices, foster growth, and ensure a positive, productive environment. Read More Robert Hertel Sr. Director of Real Estate Robert Hertel is a seasoned real estate coach and trainer with 12 years of experience helping agents at all levels succeed, from beginners to top earners. As Director of Real Estate for Century 21 Masters, he oversees operations, drives growth strategies, and ensures compliance with industry standards. Read More Kasey D'Anna Operations Manager Read More Brianna Gonzalez Head of Marketing As the Head of Marketing, Brianna is a visionary leader driving impactful strategies to elevate the company's brand presence. With a wealth of expertise in digital and traditional marketing, Brianna orchestrates innovative campaigns that captivate target audiences. Known for leveraging data-driven insights, Brianna plays a pivotal role in shaping the company's narrative and fostering meaningful connections with customers. Read More Dylan Billingsley Director of Brand Experience Dylan is the Director of Brand Experience at Full Realty Services, where she leads brand strategy, digital experience, and innovation initiatives for Century 21 Masters and 21st Century Lending. With a background spanning marketing, technology, and operations, she focuses on building modern, scalable experiences that drive growth, engagement, and connection across the organization. Read More

Marketing Toolkit A quick access guide to help you find what you need without submitting a marketing request. Seasonal Downloads Logo Downloads Downloads Simple, Easy to grab Designs at your fingertips Seasonal Campaigns Logos Listing Presentation Add Ons Looking for a more customized design? Place a marketing request Listing Presentation Downloads CANVA Gallery Browse ready to use templates, customize instantly in Canva, or have our Marketing Team tailor them for you. OPEN HOUSE FLYERS JUST LISTED FLYERS DOOR KNOCKING FLYER Brand fonts & colors Real Estate Colors White #FFFFFF Light Gray #E6E7E8 Light Gold #BEAF87 Dark Gold #A19276 Medium Gray #808285 Dark Gray #383837 Black #808285 Real Estate Fonts Typold Extended Medium Typold Barlow Semi Condensed Medium Oakes Medium Lending Colors White #FFFFFF Light Blue #5CE1E6 Medium Blue # 2DD4DA Dark Blue # 2563EB Medium Grey #7D7D7D Black #000000 Lending Fonts Montserrat Open Sans

agent x Achieve more, stress less, and build the business and life you’ve always dreamed of. AgentX gives a select group of ambitious agents the coaching, tools, and strategies to dominate their market and reach extraordinary success. About AgentX was built for the ambitious agent, the ones who want more than just a license, they want a legacy. Designed to fast-track your growth, AgentX combines elite coaching, AI-driven insights, and proven strategies to help you work smarter, close more, and elevate your business. This isn’t for everyone, it’s for agents ready to dream bigger, take bold action, and achieve success on their own terms. Apply to Join AgentX Includes: Weekly dedicated coaching sessions with experienced coaches Numbers Analyzer One-Time Follow Up Boss database audit One-Time Google Business Profile setup AgentX core $350/month Build a strong foundation for your business with personalized weekly one-on-one coaching that’s tailored to your goals, challenges, and style—helping you gain clarity, confidence, and momentum. Access the Numbers Analyzer to track your performance, uncover opportunities, and make smarter, data-driven decisions. Includes a one-time Follow Up Boss audit to clean and organize your leads, ensuring nothing falls through the cracks, and a one-time Google Business Profile setup to optimize your online presence and position you as a market leader. Core gives you the essential tools, insights, and guidance to operate efficiently, focus on growth, and set your business up for long-term success. Apply to Join AgentX AgentX Plus $500/month Includes personalized weekly one-on-one coaching and full access to the Numbers Analyzer, giving you insight into your performance, helping you make strategic decisions. Monthly Follow Up Boss audits and Google Business Profile sessions ensure your leads stay organized, actionable, and your online presence stays optimized. Monthly marketing strategy sessions guide you in crafting campaigns that attract clients effortlessly, paired with four company-paid social media boosts each month to enhance your exposure. You’ll also receive a custom personalized website and monthly digital strategy sessions to support your marketing and amplify your reach. Take advantage of Shilo , our AI-powered coach , which evaluates calls, provides actionable feedback, and guides role-plays to sharpen your skills and increase conversions. Connect with peers in monthly agent-led mastermind sessions to share insights and strategies in a high-energy, results-driven environment. Receive a complimentary headshot to ensure your personal brand projects professionalism and confidence. With a mix of coaching, tech, and marketing support, Plus is built to help you grow your business efficiently, consistently, and strategically. Apply to Join AgentX Includes: Weekly dedicated coaching sessions with experienced coaches Numbers Analyzer & AI Coaching (Shilo) Monthly friendly competitions based on call performance Monthly Follow Up Boss database and lead organization meetings Monthly marketing review and planning sessions Online Profile Setup & Support: custom website setup and monthly review Google My Business setup and monthly review Four (4) company-paid social media boosts per month Monthly Agent-led mastermind session Apply

Transaction Management Connect with a TC Manage your transactions with confidence Streamlined processes and expert support designed to support you from start to finish. cOMPLIANCE Our in-house Compliance Team, led by Head of Compliance & Risk Management, Jan Belmont French, is here to support you every step of the transaction, helping ensure your files meet all regulatory, brokerage, and policy requirements with confidence. Learn More transaction cOORDINATORs Our in-house Transaction Coordinator Team, led by Regional Advisor, Jan French , is designed to streamline your workflow from contract to close, providing hands-on support that keeps your transactions organized, on track, and moving forward . Connect with A TC SkySlope SkySlope is our required platform for managing, submitting, and reviewing all real estate transactions. It serves as the official system of record for listings and buyer files, ensuring compliance, organization, and a smoother path to closing. Learn More Simplify Your business with a transaction coordinator Our experienced Transaction Coordinators are an extension of your business. From handling the paperwork, tracking critical deadlines, and ensuring compliance from start to finish. They bring consistency, precision, and proactive communication to every transaction, helping you avoid costly mistakes and last-minute stress. When you choose our in-house TC team, you’re choosing reliability, efficiency, and support you can count on. This comprehensive service is offered at a clear, flat fee of $399 per transaction . Meet the Team rEQUEST AN IN-HOUSE TC Your Transaction Support Team The TC team manages critical timelines, documentation, and communication, helping ensure nothing is missed and deadlines are met. By partnering with our Transaction Coordinators, you gain the freedom to focus on your clients and grow your business, while experienced professionals handle the details behind the scenes. It’s built-in support you can rely on to create smoother transactions and a more confident experience for both you and your clients. Chris Melamed Director of Integrated Service Solutions Get In Touch Doreen Regan Boulder Creek (831) 338-2125 Doreen@century21masters.com Marvi Alonso Chino Hills (909) 906-3829 marviriz@century21masters.com Stephanie Hurtado Monterey (831) 648-7271 Stephanie@century21masters.com Lisa Pierce Hollister (831) 245-0321 Lisa@century21masters.com Kimberly Gonzalez Rancho Cucamonga (909) 987-4820 kimberly@century21masters.com Rachelle Krelle Commercial Transactions Arroyo Grande (805) 489-2100 Rachelle@FullRealtyServices.com Alexia Ronquillo Hesperia (760) 244-8557 Alexia@century21masters.com Sarah Troglin Paso Robles (805) 610-6109 Sarah@FullRealtyServices.com Gaby Sanchez Salinas (831) 800-7341 Gaby@century21masters.com Anh Thu Ha San Jose (408) 629-1101 Anh@FullRealtyServices.com Brenda Colburn Long Beach (949) 398-0027 brenda@century21masters.com Mary Watkins Ventura (805) 650-0555 Mary@century21masters.com Elizabeth Gomez Rancho Cucamonga (909) 987-4820 elizabeth@century21masters.com Compliance By providing proactive guidance, detailed file reviews, and ongoing support, the team helps minimize risk, prevent delays, and address potential issues before they become obstacles. With a deep understanding of local regulations and internal standards , our Compliance Team serves as a trusted partner, giving you peace of mind so you can focus on building relationships and closing deals, knowing your transactions are protected and compliant. Jan Belmont French Head of Compliance & Risk Management Get In Touch Requirements Don't want to use an in-house TC? We support multiple transaction workflows, whether you prefer to onboard your own TC or manage your transactions independently in compliance with brokerage guidelines . managing YOUR OWN transactions 1 Complete the Prerequisite Course Complete the required SkySlope training focused on system functionality, including navigation, document management, and workflow tools used to support compliant transaction processing. Enroll now 2 Reach Out To our Head of Compliance Email Jan Belmont French to inform the compliance team of your intent to self-manage transactions and to initiate your SkySlope onboarding and further training. get in touch 3 Attend 1-1 Training Jan will provide the date and time for your individualized compliance training session. This one-on-one training will focus on reviewing your compliance workflows and best practices for successfully managing transactions from contract to close. Using an Independent Transaction Coordinator 1 Ensure Your TC Completes the Prerequisite Course Direct your TC to complete the required SkySlope training to understand platform functionality, access points, and workflow tools used when coordinating transactions with an outside TC. Enroll now 2 Connect Your TC With our Head of Compliance Email Jan Belmont French and CC your TC to notify the compliance team of your intent to use an outside TC and to begin their onboarding and training process. get in touch 3 Your TC Attends Scheduled 1-1 Training Jan will coordinate the date and time for your TC's compliance training. They will meet one-on-one to review compliance requirements, oversight expectations, and roles when partnering with an outside Transaction Coordinator. Skyslope quick guide By centralizing documents, timelines, and broker oversight in one place, SkySlope helps minimize errors, improve accountability, and provide clear visibility throughout the transaction lifecycle. SkySlope is designed to protect you and the brokerage, reduce back-and-forth, and keep transactions moving efficiently. What SkySlope does for you Centralizes all listing and buyer transaction documents Tracks required forms and compliance items Allows collaboration between you, in-house TCs, and compliance Reduces missed documents and last-minute issues Creates a clean, auditable transaction file Skyslope Training Skyslope Made Simple Free View Details

< Back Kellie Jones Director of Escrow Kellie@21stcenturyescrow.com (951) 239-4245

MEET THE TEAM Executive leadership Broker & CEO Randy Thompson randyt@fullrealtyservices.com (951) 660-5713 Randy Thompson founded Full Realty Services, Inc. in 2007 and has led its growth for over 15 years from a two- person shop to one of the fastest-growing Full Service Real Estate & Lending Brokerages in Southern California, with over 700 agents and loan officers. His experience in real estate, lending, construction, and sales spans more than 16 offices and over a billion dollars in annual sales. Chief Financial Officer Linda Thompson linda@fullrealtyservices.com (909) 856-6883 As the Chief Financial Officer (CFO), Linda Thompson is a seasoned financial leader with a wealth of experience in managing and optimizing fiscal responsibilities. With a sharp financial acumen, Linda strategically navigates complex financial landscapes, ensuring the company's financial health and sustainability. Known for implementing sound financial strategies, Linda plays a pivotal role in driving financial decision-making and contributing to the overall success of the organization. Chief Operating Officer Keith Thompson keith@fullrealtyservices.com (951) 760-9383 As the Chief Operating Officer of Century 21 Masters, Keith brings a wealth of experience and strategic leadership to the helm. With a proven track record in real estate operations, Keith oversees the seamless execution of the company's day-to-day activities, ensuring efficiency and excellence across all facets of the business. Keith's commitment to innovation and operational excellence plays a crucial role in driving the company's success and maintaining a strong position in the dynamic real estate market Chief Experience Officer Matt Thompson Matt@fullrealtyservices.com (951) 551-0608 As the Chief Experience Officer at Century 21 Masters, I lead diverse responsibilities, primarily focusing on agent engagement and development. My role extends to overseeing office buildouts and facilitating agent participation in our lending platform, contributing to the vibrant growth and success of our real estate team. senior Management Team senior Director of Real Estate robert hertel Robert.hertel@century21masters.com (909) 210-3344 Robert Hertel has been providing coaching and training to real estate agents throughout North America for 12 years. He has years of experience working with agents whose abilities range from those just starting in the industry all the way up to agents making over $1 Million a year in commission. As the Director of Real Estate for Century 21 Masters he is responsible for overseeing and managing the real estate operations within the organization. This includes developing and implementing strategic plans to drive business growth, coordinating with real estate agents, and ensuring compliance with industry regulations. Director of Transaction Standards & Agent Development Romeo Aurelio romeo@fullrealtyservices.com (415) 602-1921 Romeo Aurelio, Director of Real Estate for the Bay Region, brings a wealth of experience to the company, overseeing and managing all real estate operations. With years of expertise in the industry, Romeo works closely with agents to develop and implement strategies that drive business growth and ensure success. His responsibilities include guiding agents at all levels, from newcomers to seasoned professionals, and ensuring compliance with industry standards. Romeo’s leadership is instrumental in fostering a collaborative environment and ensuring the team’s continued success within a competitive market. Director of Operations chris melamed chris@fullrealtyservices.com (805) 813-6200 Chris Melamed is the Director of Operations, where she leads a dedicated team focused on providing seamless support across multiple areas of the business. With a mission to empower agents, loan officers, and employees, Chris ensures that everyone has the tools, services, and expertise needed to succeed. Under her leadership, the ISS department is structured to support key areas including compliance, inside sales & technology, relocation services, administration, and experience. Chris’s strategic vision and hands-on approach play a pivotal role in delivering exceptional service and creating a smooth, efficient experience for all team members. Managing partner Property Management Troy Dodgion troy@21stcenturyPM.com (844) 837-4382 As Managing Partner, Troy Dodgion oversees the Property Management division, bringing a wealth of expertise and leadership to the team. With a strong background in real estate and property management, Troy is dedicated to ensuring seamless operations and delivering exceptional service to clients. Known for his hands-on approach and strategic insight, Troy plays a key role in driving the success of the division, fostering long-term relationships, and ensuring properties are managed with the highest level of professionalism and efficiency. In addition, Troy leads training sessions to onboard agents to a tech-driven platform, helping to serve clients statewide and enhancing the overall experience for both agents and clients. Director of Lending 21st century lending Blake Corkill Blake@21stcenturylending.com (858) 722-1558 Blake Corkill, Director of Lending at 21st Century Lending, has made a significant mark in the financial sector with a decade of experience. Recognized as a top producer, his expertise and dedication to lending are unparalleled. Beyond his professional achievements, Blake is passionate about outdoor activities, particularly snowboarding and boating, reflecting his adventurous spirit. His career is a blend of professional excellence and personal passion, demonstrating a remarkable ability to balance a demanding career with a fulfilling personal life. Director of Escrow Kellie Jones Kellie@21stcenturyescrow.com (951) 239-4245 Meet Kellie Jones, Head of Escrow at 21st Century Escrow. With a knack for navigating complex transactions, Kellie holds a pivotal role as Escrow Officer, overseeing the entire escrow process with precision and expertise. Clients and partners can trust in her commitment to excellence and her unwavering dedication to facilitating successful real estate transactions both as Manager, and as Escrow Officer. Director of Brand Experience Dylan Billingsley dylan@fullrealtyservices.com (619) 363-4230 Dylan is the Director of Brand Experience at Full Realty Services, where she leads brand strategy, digital experience, and innovation initiatives for Century 21 Masters and 21st Century Lending. With a background spanning marketing, technology, and operations, she focuses on building modern, scalable experiences that drive growth, engagement, and connection across the organization. director of digital & Design derin tolu derin@studiotwoone.design (650) 789-6695 As the Director of Digital & Design, Derin Tolu is a strategic thinker driving creative initiatives that elevate the company’s brand and reach. With a strong background in marketing, Derin crafts compelling campaigns that resonate with audiences and amplify the company’s presence. Known for his ability to blend innovative ideas with data-driven insights, Derin plays a key role in shaping the company’s marketing strategies and fostering meaningful connections with both customers and partners. director of commercial JIM KELSEY Jim@FullRealtyServices.com (805) 709-4828 Jim Kelsey is the Director of Commercial, where he leads the company’s commercial real estate division with a focus on driving business growth and strategic opportunities. With years of experience in the commercial real estate sector, Jim brings a wealth of knowledge to his role, helping clients navigate complex transactions and achieve their investment goals. Known for his strategic insight and strong industry relationships, Jim plays a key role in expanding the commercial portfolio and ensuring the success of the division. His leadership is instrumental in positioning the company as a trusted resource in the commercial real estate market. Management Team Hunter Cawood Head of Inside Sales Hunter@fullrealtyservices.com (951) 319-2273 As the Head of Inside Sales, Hunter Cawood spearheads strategic initiatives and oversees a dynamic team focused on driving sales growth. With a proven track record in real estate, Hunter leverages Follow Up Boss, a broker-paid CRM, to streamline communication and enhance customer relationships. Additionally, Hunter harnesses the power of Ylopo, a lead-generating platform, to optimize lead conversion and ensure a robust sales pipeline. Book a meeting with Hunter Click Here Jesse Becerra Head of Administration Jesse@century21masters.com (323) 864-8250 In the role of Head of Administration, Jesse serves as the linchpin in efficiently managing office operations and ensuring the seamless flow of accurate data from internal systems. With a keen eye for detail and organizational finesse, Jesse oversees the administrative functions, creating an environment conducive to optimal productivity. Jesse's commitment to precision and streamlined processes significantly contributes to the overall effectiveness and success of the company's daily operations. bri gonzalez Head of Marketing Brianna@studiotwoone.design (949) 617-0169 Submit a Request As the Head of Marketing, Brianna is a visionary leader driving impactful strategies to elevate the company's brand presence. With a wealth of expertise in digital and traditional marketing, Brianna orchestrates innovative campaigns that captivate target audiences. Known for leveraging data-driven insights, Brianna plays a pivotal role in shaping the company's narrative and fostering meaningful connections with customers. grant myatt Head of Recruiting grant@fullrealtyservices.com 951-491-9815 Grant Myatt is the Head of Recruiting, where he leads the charge in attracting top talent to the organization. With extensive experience in recruitment and talent acquisition, Grant is dedicated to identifying and onboarding the best agents and professionals to join the team. Known for his strategic approach and deep understanding of the real estate industry, Grant works closely with leadership to ensure the company continues to grow with driven, high-performing individuals. His commitment to fostering a positive and inclusive work culture helps build a team that thrives in a competitive market. Kiana Guzman Head of Training & Regional Engagement Kiana@fullrealtyservices.com (573) 616-8185 Kiana Guzman plays a pivotal role in overseeing operations and strategic growth across key markets. With a strong background in real estate management, Kiana brings a wealth of knowledge in market analysis, client relations, and team leadership. Her passion for delivering exceptional service and creating lasting relationships drives the success of the company's regional initiatives. Kiana is dedicated to providing innovative solutions that meet the evolving needs of clients while ensuring sustainable growth and excellence in every aspect of the business. kasey d'anna 21st Century Lending, Operations Manager kaseyd@21stcenturylending.com (951) 239-4235 Kasey D'Anna is the Operations Manager, where she plays a crucial role in ensuring the smooth and efficient day-to-day operations of the company. With a strong background in operational management, Kasey is dedicated to streamlining processes, enhancing productivity, and supporting teams across the organization. Known for her attention to detail and problem-solving skills, Kasey works closely with various departments to ensure seamless coordination and the highest level of service. Her leadership and organizational expertise are vital to maintaining a well-run operation that supports the company’s overall success. Jan Belmont French Head of Compliance belmontfrenchTC@outlook.com (732) 672-2755 Jan Belmont French is the Compliance Officer at Century 21 Masters, ensures smooth, compliant, and efficient transactions through the Compliance Division. The division works closely with agents and transaction coordinators, reviewing every file to ensure documents are accurate and signed before closing. Using SkySlope Legacy and Brokerage Edition, the team tracks compliance, facilitates secure e-signatures, and provides real-time notifications, ensuring all necessary steps are completed. With comprehensive training and a rigorous approval process, the Compliance Division helps safeguard the brokerage, improve productivity, and enhance client satisfaction. Steven Luu Regional Sales Manager, Bay Area steven@century21masters.com (415)689-0397 As a Regional Sales Manager, Steven Luu plays a vital role in supporting operational excellence, agent development, and strategic growth across multiple markets. With a strong foundation in real estate and a commitment to collaboration, Steven works closely with agents, brokers, and leadership teams to implement best practices, drive performance, and foster a culture of success. Known for a hands-on, solutions-oriented approach, Steven is dedicated to streamlining processes, enhancing client service, and ensuring sustained growth in a dynamic and competitive industry. Christine Cristobal Regional Director, Monterey Bay c_cristobal@yahoo.com (831) 238-1359 With more than 25 years of experience in California real estate, Christine Cristobal brings seasoned expertise and strong leadership to her role as Regional Director. Throughout her career, she has built a reputation as an award-winning professional dedicated not only to helping clients achieve their homeownership goals but also to guiding real estate professionals toward lasting success. Christine focuses on driving growth, strengthening operations, and creating an environment where agents have the tools, resources, and mentorship needed to thrive. Her collaborative approach and deep knowledge of California’s diverse markets—from fast-paced urban centers to family-oriented suburban communities—allow her to provide both strategic direction and practical support across the brokerage. pamela hogue Regional Director, Central Coast Pamela@century21masters.com (805) 878-0493 Pamela Hogue is the Regional Director for the Central Coast, where she provides strategic guidance and support to teams across the region. With years of experience in real estate and a deep understanding of the local market, Pamela plays a vital role in driving business growth, optimizing performance, and ensuring that agents and office teams have the tools they need to succeed. Known for her collaborative leadership and market expertise, Pamela fosters a positive, high-performing environment, contributing to the continued success and expansion of the company in the Central Coast region. Brady Hobby Regional Advisor, Central Coast Brady@century21masters.com (925) 785-7078 With more than 25 years of residential real estate experience, Brady Hobby brings a deep understanding of the industry, strong leadership, and a client-first approach to his role as Regional Advisor for the Central Coast. As co-founder of Hobby Associates, Brady has built a reputation for professionalism, skilled negotiation, and delivering exceptional service throughout every stage of the real estate process. Known for his commitment to relationships, attention to detail, and long-standing success in residential sales, Brady is passionate about supporting agents, fostering growth, and helping others succeed both personally and professionally. armani amezcua Regional Director, Ventura & North LA armani@century21masters.com (805) 216-2002 Armani Amezcua is the Regional Director, overseeing the Ventura County and North LA regions. With a strong background in real estate and leadership, Armani is dedicated to driving business growth and operational success across these key areas. Known for his strategic approach and hands-on leadership, he works closely with agents and office teams to implement growth initiatives, streamline operations, and foster a collaborative work environment. Armani’s leadership is essential in ensuring the continued success and expansion of the company throughout Ventura County and North LA. Alex Hollander Regional Director, Greater LA Alex@fullrealtyservices.com (661) 491-5258 Alex Hollander, Regional Director of Greater Los Angeles, is a proud Santa Clarita resident and a recognized leader, having been named an SCV 40 Under Forty award winner. He is actively involved in his community, serving on the boards of Open Arms Pregnancy Center and Pinetree Community School. Known for his integrity, work ethic, and dedication to client success, Alex is a trusted figure in both his industry and community. fred Tazartes Regional Advisor, Greater LA ftazartes@gmail.com (661) 755-5834 Fred Tazartes is the Regional Advisor, where he provides expert guidance and support across the company's operations. With extensive experience in real estate and a deep understanding of market trends, Fred plays a crucial role in advising teams to maximize performance and achieve business objectives. Known for his strategic insights and approachable leadership, Fred works closely with agents and office leaders in his region to implement best practices, foster growth, and ensure a positive, productive environment. His dedication and expertise are key drivers of success in his region. Jackie landry Regional Director, Greater LA & Inland Empire c21askjackie@gmail.com (951) 312-0827 Jackie Landry is the Regional Director for the Greater LA 2 region and a seasoned real estate coach with many years of experience. She brings a wealth of expertise in guiding agents to success, with a strong focus on business growth and performance optimization. Jackie works closely with agents and office teams to implement effective strategies, foster a collaborative environment, and ensure seamless operations. Known for her hands-on leadership and coaching skills, Jackie’s experience and dedication are essential to driving the continued success and expansion of the company in the Greater LA 2 region. Alex VillaSenor Regional Advisor, Greater LA & Inland Empire alexvsells4u@gmail.com (909) 238-8948 Alex brings over 22 years of full-time real estate experience, including 14 years of coaching with the Mike Ferry Organization. Throughout his career, he has built a reputation as a well-rounded listing agent, grounded in the fundamentals of prospecting, refining sales skills, and closing countless successful transactions. Over the past 11 years, Alex has expanded his expertise to include coaching and leading sales skills classes, supporting agents in their professional growth and success. eddie cisneros Regional Director, San Diego & Inland Empire Eddie@fullrealtyservices.com (951) 490-3192 Eddie is a pragmatic leader with over 20 years of management experience. He has a proven track record of success across multiple industries and various positions held. Known for his relentless work ethic and adaptability, Eddie leverages his excellent communication, collaborative mindset, and vast experience to tackle tasks of any size. Committed to continuous learning and professional development, Eddie leads the recruiting team in the pursuit of attracting top-tier agents. He is responsible for the complete recruiting process as well as implementing the platforms and processes his team utilizes on a day to day basis. terry ryan Regional Advisor, San Diego & Inland Empire terry@fullrealtyservices.com (951) 551-4714 Terry Ryan is the Regional Advisor and Real Estate Coach for the San Diego and Inland Empire region, where he plays a key role in guiding and supporting agents to achieve success. With extensive experience in real estate and a passion for coaching, Terry helps agents develop their skills, implement effective strategies, and maximize their performance. Known for his hands-on approach and deep market knowledge, Terry fosters a collaborative and growth-oriented environment, contributing to the continued success and expansion of the company across the San Diego and Inland Empire regions. ted caligiuri Regional Director of Commercial, Southern California tedcaligiuri@gmail.com (760) 533-5343 Ted Caligiuri is the Regional Director of Commercial, where he leads the commercial real estate division with a focus on driving growth and maximizing opportunities in key markets. With years of experience in commercial real estate, Ted brings deep industry knowledge and a strategic approach to his role, helping clients navigate complex transactions and achieve their investment objectives. Known for his strong relationships and results-driven mindset, Ted plays a pivotal role in expanding the company’s commercial portfolio and ensuring the division’s continued success across regional markets. rami bahu Regional Director of Commercial, Northern California rami.bahu@century21masters.com (650) 483-0305 Rami Bahu is the Regional Director of Commercial, where he oversees the company’s commercial real estate operations with a focus on growth and strategic market development. With extensive experience in commercial real estate, Rami brings a wealth of knowledge and expertise to his role, helping clients navigate complex transactions and achieve their investment goals. Known for his strong leadership and strategic vision, Rami plays a key role in expanding the commercial division and ensuring its continued success across regional markets. His dedication and market insight are essential in driving the company’s commercial real estate growth. pati rios Mentor Development Manager Pati@century21masters.com 626-786-5750 Pati Rios leads the mentorship program as the Mentor Development Manager . She's passionate about helping agents unlock their full potential and achieve lasting success. Known for her motivational and results-driven approach, Pati works closely with agents to refine their skills and reach their professional goals. Her expertise and commitment to agent growth make her a trusted mentor, empowering agents to thrive in a competitive market. neil schwartz Real Estate Coach Neil@Century21Masters.com 951-212-1911 Neil Shwartz is a seasoned Real Estate Coach, dedicated to helping agents elevate their skills and achieve their professional goals. With years of experience in the industry, Neil provides tailored coaching that empowers agents to maximize their potential, refine their strategies, and reach new levels of success. Known for his practical approach and deep industry knowledge, Neil works closely with agents at all stages of their careers, offering valuable insights and actionable advice. His passion for coaching and commitment to agent growth make him a trusted mentor in the real estate community. Sherral Domako Relocation Director Sherral@Century21Masters.com 805-540-8951 Sherral Domako serves as Relocation Director and Corporate Relocation and Referral Account Manager, overseeing a team spanning 52 full-service real estate offices at California’s top-ranked Century 21 brokerage. She leads relocation and referral services, guiding individuals, businesses, and professionals in seamlessly buying or selling residential and commercial properties locally, nationally, and globally.

< Back Pamela Hogue Regional Director Pamela Hogue is the Regional Director for the Central Coast, where she provides strategic guidance and support to teams across the region. With years of experience in real estate and a deep understanding of the local market, Pamela plays a vital role in driving business growth, optimizing performance, and ensuring that agents and office teams have the tools they need to succeed. Known for her collaborative leadership and market expertise, Pamela fosters a positive, high-performing environment, contributing to the continued success and expansion of the company in the Central Coast region. Pamela@century21masters.com (805) 878-0493

Luxury division Century 21 Masters is proud to announce the launch of our brand-new Luxury Division! This exciting development marks a significant milestone for our team as we expand our services to cater to the unique needs of the luxury real estate market. The Century 21 Masters Luxury Division is dedicated to providing an exceptional experience for clients seeking high-end properties. Luxury Listing Presentation You can now access our new Century 21 Masters Luxury Listing Presentation. Visit the Studio Two One Marketing request form to request a version of the presentation customized just for you. Luxury Visuals We have negotiated a lower cost for professional photos, drone footage, 3D tours, and video compared to the market average. Newly Found Confidence We hope this not only excites you but also instills added confidence in pursuing luxury listings, knowing that you have dedicated tools and services tailored for the luxury clientele. We look forward to continuing to serve you with the exceptional service you have come to expect from Century 21 Masters, now with a luxurious twist. Luxury Publications - Listings will be syndicated in the following publications designed for luxury clientele: CENTURY 21® Fine Homes & Estates Site: century21.com/finehomes Wall Street Journal: wsj.com Robb Report: robbreport.com Unique Homes: uniquehomes.com James Edition: jamesedition.com Mansion Global: mansionglobal.com Barrons: barrons.com Luxury Branding - Agent use of Century 21 Masters Luxury name and logo on business cards, website, and marketing material (if they have closed at least 1 luxury transaction in the past 12 months). Frequently asked questions Who can I contact with questions about the listing division? Contact Director of Real Estate Robert Hertel: 909.210.3344 robert.hertel@century21masters.com