Randy Thompson founded Full Realty Services, Inc. in 2007 and has led its growth for over 15 years from a two- person shop to one of the fastest-growing Full Service Real Estate & Lending Brokerages in Southern California, with over 700 agents and loan officers. His experience in real estate, lending, construction, and sales spans more than 16 offices and over a billion dollars in annual sales. < Back Randy Thompson Broker & CEO randyt@fullrealtyservices.com (951) 660-5713

As the Chief Operating Officer of Century 21 Masters, Keith brings a wealth of experience and strategic leadership to the helm. With a proven track record in real estate operations, Keith oversees the seamless execution of the company's day-to-day activities, ensuring efficiency and excellence across all facets of the business. Keith's commitment to innovation and operational excellence plays a crucial role in driving the company's success and maintaining a strong position in the dynamic real estate market < Back Keith Thompson Chief Operating Officer keith@fullrealtyservices.com (951) 760-9383

welcome c21 bay realty Welcome week Fast-track your transition with a week of live training exclusively for C21 Bay Realty agents Keeping it Clean: Compliance & Transaction Management Jul 14, 2025, 11:00 AM – 12:30 PM PDT Experience Zoom Learn how to stay organized, on track, and out of trouble with Skyslope and transaction management best practices. Learn more Business Growth & Coaching: The Masters Way Jul 11, 2025, 11:00 AM – 12:00 PM PDT Experience Zoom Explore how coaching and complimentary business tools can take your real estate hustle to the next level. Learn more Monthly Connect: Live at Hemet, Hollywood Beach, and Castro Valley Jul 10, 2025, 10:00 AM – 11:30 AM PDT Virtual Office Zoom Stay connected! Join us live in or on Zoom for Monthly Connect—get the latest news, updates, and sales metrics. Learn more Inside the Engine: ISA & Tech Tools 101 Jul 09, 2025, 11:00 AM – 12:00 PM PDT Experience Zoom Discover how our ISA model and powerful platforms like FUB and Ylopo help you stay ahead of the game. Learn more Orientation: Your Launchpad Starts Here Jul 08, 2025, 11:00 AM – 1:00 PM PDT Experience Zoom Let’s kick things off the right way—with everything you need to launch your real estate journey at Full Realty Services (FRS) Learn more masters 101 self-paced E-learning In this short e-learning course, you'll get an inside look at how our company operates and meet the leaders behind each of our key divisions. You'll hear directly from department heads as they explain what their teams do, how they support our agents and staff, and how you can tap into their expertise to grow and succeed at Century 21 Masters. Whether it's marketing, training, operations, compliance, or agent support, each division plays a crucial role in helping you thrive in your role and deliver outstanding service to our clients. This session is designed to help you feel confident, connected, and equipped with the right resources from day one. Welcome aboard—we’re excited to have you on the team! Enroll

< Back Hunter Cawood Head of Inside Sales Hunter@fullrealtyservices.com (951) 319-2273

San Diego Office < Back Dylan Billingsley Head of Experience Dylan@fullrealtyservices.com (619) 363-4230

< Back Grant Myatt Head of Recruiting grant@fullrealtyservices.com 951-491-9815

< Back Brianna Gonzalez Head of Marketing brianna@studiotwoone.design (619) 949-2877

San Diego Office < Back Rebecca Chavez Experience Specialist Rebecca@fullrealtyservices.com (619) 276-1111

< Back Rami Bahu Regional Director of Commercial rami@century21masters.com (650) 483-0305

< Back Dylan Billingsley Director of Brand Experience dylan@fullrealtyservices.com (619) 363-4230

< Back Brady Hobby Regional Advisor With more than 25 years of residential real estate experience, Brady Hobby brings a deep understanding of the industry, strong leadership, and a client-first approach to his role as Regional Advisor for the Central Coast. As co-founder of Hobby Associates, Brady has built a reputation for professionalism, skilled negotiation, and delivering exceptional service throughout every stage of the real estate process. Known for his commitment to relationships, attention to detail, and long-standing success in residential sales, Brady is passionate about supporting agents, fostering growth, and helping others succeed both personally and professionally. Brady@century21masters.com 925-785-7078

Greater Los Angeles two Jackie Barndollar Regional Director (951) 312-0827 c21askjackie@gmail.com Alex Villasenor Regional Advisor (909) 238-8948 alex.villasenor@century21masters.com Robert Hertel Sr. Director of Real Estate (909) 210-3344 Robert.Hertel@century21masters.com Romeo Aurelio Director of Transaction Standards & Agent Development (415) 602-1921 Romeo@Fullrealtyservices.com Kiana Guzman Head of Training & Regional Engagement (573) 616-8185 Kiana@fullrealtyservices.com