< Back Fred Tazartes Regional Advisor Fred Tazartes is the Regional Advisor, where he provides expert guidance and support across the company's operations. With extensive experience in real estate and a deep understanding of market trends, Fred plays a crucial role in advising teams to maximize performance and achieve business objectives. Known for his strategic insights and approachable leadership, Fred works closely with agents and office leaders in his region to implement best practices, foster growth, and ensure a positive, productive environment. His dedication and expertise are key drivers of success in his region. ftazartes@gmail.com (661) 755-5834

Monterey Bay Office Events Leadership Refer a Friend Top Agent Toolkit Quick Links Support Vendors Recommend Vendors Heading 1 Monterey Bay Aptos | Boulder Creek | Hollister Monterey | Salinas | Scotts Valley Join The Telegram Group Chat Office events Multiple Dates Monthly Connect Aug 20, 2026, 10:00 AM – 11:30 AM PDT Virtual Office Zoom More info Learn more Looking for the training calendar? Training Calendar Connect with Your Monterey Bay Leaders Your first stop for advice, ideas, or just a quick check-in. Regional Director Christine Cristobal (831) 238-1359 c_cristobal@yahoo.com Christine Cristobal, Regional Director, brings 25+ years in California real estate, focusing on agent success and growth. She leverages her expertise to streamline operations and enhance client experiences. Known for her mentorship and collaboration, Christine builds strong teams and thriving communities. Sr. Director of Real Estate Robert Hertel (909) 210-3344 Robert.Hertel@century21masters.com Robert Hertel is a seasoned real estate coach and trainer with 12 years of experience helping agents at all levels succeed, from beginners to top earners. As Director of Real Estate for Century 21 Masters, he oversees operations, drives growth strategies, and ensures compliance with industry standards. Director of Transaction Standards & Agent Development Romeo Aurelio (415) 602-1921 Romeo@Fullrealtyservices.com Romeo provides strategic guidance and leadership across the Bay Area. With deep industry experience, he fosters a supportive environment where agents can confidently grow their business. Head of Training & Regional Engagement Kiana Guzman (573) 616-8185 Kiana@fullrealtyservices.com With a strong background in real estate management, Kiana brings a wealth of knowledge in market analysis, client relations, and team leadership. Kiana is dedicated to providing innovative solutions that meet the evolving needs of clients while ensuring sustainable growth and excellence in every aspect of the business. View a CompletE List of Leadership: Directory Refer A Friend Connect with Your Recruiters How it works Jonny Ashton Agent Recruiter Jonny@century21masters.com (951) 704-8532 Get in Touch 01 Submit your referral by email or through the company referral form before the prospective agent joins . Please include their full name, phone number, and a brief introduction. There is no limit to how many agents you can refer. Refer an Agent 02 Once your referral officially affiliates with Century 21 Masters, you’ll become their referring agent on record. The Agent Joins 03 For every transaction the referred agent closes, you receive 10% of the company dollar from that deal, paid quarterly after closing. Payments continue as long as both you and the referred agent remain active with Century 21 Masters. You Earn 10% of the Company Dollar 04 Referring a trusted lender to join our brokerage helps build stronger in-house partnerships that lead to smoother transactions and faster closings. I f you hold an active MLO license , you’re eligible to receive 10% of the company dollar on every deal the lender closes. Refer a Lender Help Us Grow Our Network top Agent ToolKit The proven systems top agents rely on - now at your fingertips. click for instant access Follow Up Boss Your command center for leads, follow-ups, and client communication. Automate smart follow-up and stay in control of your pipeline. Masters Direct One-on-one coaching on demand. Direct to your business, your goals, your next move. Meet with the Masters and elevate your business today. scripts library Proven talk tracks for calls, open houses, listing presentations, and objection handling - straight from the industry's best. marketing Custom-branded done-for- you marketing at the click of a button. With a 24-48 hour turn-around time, to get you back to doing what you do best. explore more resources Join The FRS Telegram Group Chat Commission Instructions Continuing Education Contact Concierge Send an Outgoing Referral or Register a Relocation AGR Monterey Bay Support Part of your team, invested in your success Doreen Regan Transaction Coordinator & Administrator Boulder Creek 13117 CA-9, Boulder Creek, CA 95006, USA (831) 338-2125 Doreen@century21masters.com Stephanie Hurtado Transaction Coordinator & Administrator Monterey 534 Abrego Street, Monterey CA 93940 (831) 648-7271 Stephanie@century21masters.com Heather Dilworth Administrator Scotts Valley (Mon, Wed, Thurs, Fri) 266 Mt Hermon Rd STE O, Scotts Valley, CA 95066, USA (831) 438-8400 Heather@century21masters.com Lisa Pierce Transaction Coordinator & Administrator Hollister 330 Tres Pinos Rd #D1, Hollister, CA 95023, USA (831) 245-0321 Lisa@century21masters.com Heather Dilworth Administrator Boulder Creek (Tues) 13117 CA-9, Boulder Creek, CA 95006, USA (831) 338-2125 Heather@century21masters.com Gaby Sanchez Transaction Coordinator & Administrator Salinas 1544 Constitution Blvd Salinas CA 93905 (831) 800-7341 Gaby@century21masters.com Preferred vendors Click Here Business Brokerage Firm Liberty Business Advisors (925) 932-2450 info@lbaweb.com Click Here Commissions Real Commissons Andrew Mintz (888) 610-0003 amintz@realcommissions.com Click Here Home Security ADT Zach Giles (636) 777-0214 Z.Giles@s24alarms.com Click Here Home Warranty Old Republic Home Protection Staci McKay (980) 308.6508 StaciM@orhp.com Click Here Inspections TNT Inspections Brian Treat (562) 201-1949 Brian@tntinspectionpros.org Click Here Lending 21st Century Lending (888) 862-1189 Click Here Natural Hazard Disclosure Property ID Nancy Li (213) 358-9711 NLi@PropertyId.com Click Here Print Material Omega Print (951) 698-8440 Omegaprint@msn.com Click Here Property Management 21st Century Property Management (844) 837-4382 Click Here Title and Escrow WFG Title Gina McGaha (925) 570 4854 gmcgaha@wfgtitle.com Click Here Closing Gifts CutCo (209) 324-4887 cutcoclosinggifts@gmail.com Click Here Estate Sales True Legacy Homes Spencer Laity (619) 937-3816 Click Here Home Warranty Old Republic Home Protection Nikki Arango (951) 966-8883 Nikkia@orhp.com Click Here Home Warranty Old Republic - Home Warranty Maureen H (925) 408.3267 MaureenH@orhp.com Click Here Insurance 21st Century Coverage Click Here Natural Hazard Disclosure Property ID (925) 219-5922 JRobinson@propertyid.com Click Here Photography Marcel Martinez Photography Marcel Martinez (805) 610-2002 info@marcelalainphotography.com Click Here Printing & Design Very Smart Designs Chris Perry (925) 875-8558 verysmartdesign@gmail.com Click Here Signs, Stickers, Etc. DH Graphics (951) 677-0629 dhgraphics@verizon.net Click Here Title and Escrow WFG Title Melissa Heaslett 209-585-5012 MHeaslett@wfgtitle.com Who Helps you Shine? Recommend Vendors Company name* Please include the full name of the company. Link* Company Website URL Service Provided* Point Of Contact Full Name Point of Contact Email* Point Of Contact Phone What would you tell a friend about this vendor? Regions Serviced Bay Area Monterey Bay Central Coast Ventura County & North LA Greater Los Angeles Greater LA and Inland Empire Inland Empire & San Diego Send

Commission Instructions 01 COMPLETE THE FILE IN SKYSLOPE Your file must be complete in Skyslope prior to getting paid. If you are set up for direct deposit, your commission will be deposited in your bank account once your file is complete. Commission checks processed prior to 4 PM are paid the following business day. Commission checks processed after 4 PM are paid within two business days. If you have not yet set up your direct deposit information with our accounting department or if you have questions regarding commissions, please email our accounting department at commissions@century21masters.com or call 888-862-1194 Option#5. Email Us Call Us 02 SEND DOCUMENTS TO BE SIGNED ELECTRONICALLY Please send all documents needing to be signed by the broker to: broker@fullrealtyservices.com via DigiSign or DocuSign. Open Docusign Open Digisign 03 COMMISSION CHECKS ARE DELIVERED Commission checks are to be delivered to: Century 21 Masters 1169 Fairway Drive #100 Walnut, CA 91789 Brokerage DRE# 01849354 | Company EIN# 83-0490227

< Back Ted Caligiuri Regional Director of Commercial tedcaligiuri@gmail.com (760) 533-5343

As the Chief Experience Officer at Century 21 Masters, I lead diverse responsibilities, primarily focusing on agent engagement and development. My role extends to overseeing office buildouts and facilitating agent participation in our lending platform, contributing to the vibrant growth and success of our real estate team. < Back Matt Thompson Chief Experience Officer Matt@fullrealtyservices.com (951) 551-0608

< Back Brianna Gonzalez Head of Marketing brianna@studiotwoone.design (619) 949-2877

Commission Instructions 01 COMPLETE THE FILE IN SKYSLOPE Your file must be complete in Skyslope prior to getting paid. If you are set up for direct deposit, your commission will be deposited in your bank account once your file is complete. Commission checks processed prior to 4 PM are paid the following business day. Commission checks processed after 4 PM are paid within two business days. If you have not yet set up your direct deposit information with our accounting department or if you have questions regarding commissions, please email our accounting department at commissions@century21masters.com or call 888-862-1194 Option#5. Email Us Call Us 02 SEND DOCUMENTS TO BE SIGNED ELECTRONICALLY Please send all documents needing to be signed by the broker to: Randyt@fullrealtyservices.com via DigiSign or DocuSign. Open Docusign Open Digisign 03 COMMISSION CHECKS ARE DELIVERED Commission checks are to be delivered to: Century 21 Masters 1169 Fairway Drive #100 Walnut, CA 91789 Brokerage DRE# 01849354 | Company EIN# 83-0490227

As the Chief Financial Officer (CFO), Linda Thompson is a seasoned financial leader with a wealth of experience in managing and optimizing fiscal responsibilities. With a sharp financial acumen, Linda strategically navigates complex financial landscapes, ensuring the company's financial health and sustainability. Known for implementing sound financial strategies, Linda plays a pivotal role in driving financial decision-making and contributing to the overall success of the organization. < Back Linda Thompson Chief Financial Officer linda@fullrealtyservices.com (909) 856-6883

Join Now Multiple Dates Aug 20, 2026, 10:00 AM – 11:30 AM PDT Monthly Connect / Virtual Office Zoom Learn more Aug 20, 2026, 10:00 AM – 11:30 AM PDT Virtual Office Zoom Stay connected! Join us Live in Hemet, Oxnard, and San Francisco or on Zoom for Monthly Connect—get the latest news, updates, and sales metrics. Training Calendar August 2026 Today Sun Mon Tue Wed Thu Fri Sat 26 27 8:30 AM Rapid Rebuttals +5 more 28 8:30 AM Rapid Rebuttals +2 more 29 8:30 AM Rapid Rebuttals +3 more 30 8:30 AM Rapid Rebuttals +2 more 31 8:30 AM Rapid Rebuttals +3 more 1 2 3 8:30 AM Rapid Rebuttals +5 more 4 8:30 AM Rapid Rebuttals +2 more 5 8:30 AM Rapid Rebuttals +3 more 6 8:30 AM Rapid Rebuttals +2 more 7 8:30 AM Rapid Rebuttals +3 more 8 9 10 8:30 AM Rapid Rebuttals +5 more 11 8:30 AM Rapid Rebuttals +2 more 12 8:30 AM Rapid Rebuttals +3 more 13 8:30 AM Rapid Rebuttals +2 more 14 8:30 AM Rapid Rebuttals +3 more 15 16 17 8:30 AM Rapid Rebuttals +5 more 18 8:30 AM Rapid Rebuttals +2 more 19 8:30 AM Rapid Rebuttals +3 more 20 8:30 AM Rapid Rebuttals +3 more 21 8:30 AM Rapid Rebuttals +3 more 22 23 24 8:30 AM Rapid Rebuttals +5 more 25 8:30 AM Rapid Rebuttals +2 more 26 8:30 AM Rapid Rebuttals +3 more 27 8:30 AM Rapid Rebuttals +2 more 28 8:30 AM Rapid Rebuttals +3 more 29 30 31 8:30 AM Rapid Rebuttals +4 more 1 8:30 AM Rapid Rebuttals +1 more 2 8:30 AM Rapid Rebuttals +1 more 3 8:30 AM Rapid Rebuttals +2 more 4 8:30 AM Rapid Rebuttals +1 more 5 looking for events in your region? Bay Area Monterey Cntrl Coast Ventura Greater LA LA & IE IE & SD RObert Hertel's State of the Market Tour Commit to your growth. Attend In-Person and get the market clarity you’ve been looking for. May 27, 2026, 2:00 PM – 3:00 PM PDT Santa Maria State of the Market Tour with Robert Hertel / Learn more May 27, 2026, 2:00 PM – 3:00 PM PDT Santa Maria, 1811 S Broadway, Santa Maria, CA 93454, USA The market is moving—are you moving with it? Get the insights, trends, and strategies you need to stay ahead. May 27, 2026, 11:00 AM – 12:00 PM PDT Arroyo Grande State of the Market Tour with Robert Hertel / Learn more May 27, 2026, 11:00 AM – 12:00 PM PDT Arroyo Grande, 102 Bridge St, Arroyo Grande, CA 93420, USA The market is moving—are you moving with it? Get the insights, trends, and strategies you need to stay ahead. May 27, 2026, 9:00 AM – 10:00 AM PDT Paso Robles State of the Market Tour with Robert Hertel / Learn more May 27, 2026, 9:00 AM – 10:00 AM PDT Paso Robles, 1446 Spring St ste 101, Paso Robles, CA 93446, USA The market is moving—are you moving with it? Get the insights, trends, and strategies you need to stay ahead. May 26, 2026, 1:00 PM – 2:00 PM PDT Rancho Cucamonga State of the Market Tour with Robert Hertel / Learn more May 26, 2026, 1:00 PM – 2:00 PM PDT Rancho Cucamonga, 9235 Base Line Rd, Rancho Cucamonga, CA 91730, USA The market is moving—are you moving with it? Get the insights, trends, and strategies you need to stay ahead. Load More The Vault recorded trainings | click for instant access real estate Sharpen your skills with sales strategies, industry updates, and the essential foundations of real estate success. Masterminds Gain exclusive insights and proven tactics from Top Agents to elevate your business and mindset. lending Expand your knowledge of loan products, financing strategies, and lending best practices to better serve your clients. top Agent ToolKit The proven systems top agents rely on - now at your fingertips. click for instant access Follow Up Boss Your command center for leads, follow-ups, and client communication. Automate smart follow-up and stay in control of your pipeline. Masters Direct One-on-one coaching on demand. Direct to your business, your goals, your next move. Meet with the Masters and elevate your business today. scripts library Proven talk tracks for calls, open houses, listing presentations, and objection handling - straight from the industry's best. marketing Custom-branded done-for- you marketing at the click of a button. With a 24-48 hour turn-around time, to get you back to doing what you do best. Your shortcut to more confidence, consistency, and closings. the next monthly connect Multiple Dates Monthly Connect Aug 20, 2026, 10:00 AM – 11:30 AM PDT Virtual Office Zoom Stay connected! Join us Live in Hemet, Oxnard, and San Francisco or on Zoom for Monthly Connect—get the latest news, updates, and sales metrics. Learn more Connects You Might have missed Multiple Dates Monthly Connect Thu, Jul 09 Watch The Recording Monthly Connect Thu, Dec 04 Watch The Recording Load More

Bay area Support Steven Luu Regional Advisor 415-689-0397 steven@century21masters.com Robert Hertel Sr. Director of Real Estate (909) 210-3344 Robert.Hertel@century21masters.com Romeo Aurelio Director of Transaction Standards & Agent Development (415) 602-1921 Romeo@Fullrealtyservices.com Kiana Guzman Head of Training & Regional Engagement (573) 616-8185 Kiana@fullrealtyservices.com

agent x Achieve more, stress less, and build the business and life you’ve always dreamed of. AgentX gives a select group of ambitious agents the coaching, tools, and strategies to dominate their market and reach extraordinary success. About AgentX was built for the ambitious agent, the ones who want more than just a license, they want a legacy. Designed to fast-track your growth, AgentX combines elite coaching, AI-driven insights, and proven strategies to help you work smarter, close more, and elevate your business. This isn’t for everyone, it’s for agents ready to dream bigger, take bold action, and achieve success on their own terms. Apply to Join AgentX Includes: Weekly dedicated coaching sessions with experienced coaches Numbers Analyzer One-Time Follow Up Boss database audit One-Time Google Business Profile setup AgentX core $350/month Build a strong foundation for your business with personalized weekly one-on-one coaching that’s tailored to your goals, challenges, and style—helping you gain clarity, confidence, and momentum. Access the Numbers Analyzer to track your performance, uncover opportunities, and make smarter, data-driven decisions. Includes a one-time Follow Up Boss audit to clean and organize your leads, ensuring nothing falls through the cracks, and a one-time Google Business Profile setup to optimize your online presence and position you as a market leader. Core gives you the essential tools, insights, and guidance to operate efficiently, focus on growth, and set your business up for long-term success. Apply to Join AgentX AgentX Plus $500/month Includes personalized weekly one-on-one coaching and full access to the Numbers Analyzer, giving you insight into your performance, helping you make strategic decisions. Monthly Follow Up Boss audits and Google Business Profile sessions ensure your leads stay organized, actionable, and your online presence stays optimized. Monthly marketing strategy sessions guide you in crafting campaigns that attract clients effortlessly, paired with four company-paid social media boosts each month to enhance your exposure. You’ll also receive a custom personalized website and monthly digital strategy sessions to support your marketing and amplify your reach. Take advantage of Shilo , our AI-powered coach , which evaluates calls, provides actionable feedback, and guides role-plays to sharpen your skills and increase conversions. Connect with peers in monthly agent-led mastermind sessions to share insights and strategies in a high-energy, results-driven environment. Receive a complimentary headshot to ensure your personal brand projects professionalism and confidence. With a mix of coaching, tech, and marketing support, Plus is built to help you grow your business efficiently, consistently, and strategically. Apply to Join AgentX Includes: Weekly dedicated coaching sessions with experienced coaches Numbers Analyzer & AI Coaching (Shilo) Monthly friendly competitions based on call performance Monthly Follow Up Boss database and lead organization meetings Monthly marketing review and planning sessions Online Profile Setup & Support: custom website setup and monthly review Google My Business setup and monthly review Four (4) company-paid social media boosts per month Monthly Agent-led mastermind session Apply

Transaction Management Connect with a TC Manage your transactions with confidence Streamlined processes and expert support designed to support you from start to finish. cOMPLIANCE Our in-house Compliance Team, led by Head of Compliance & Risk Management, Jan Belmont French, is here to support you every step of the transaction, helping ensure your files meet all regulatory, brokerage, and policy requirements with confidence. Learn More transaction cOORDINATORs Our in-house Transaction Coordinator Team, led by Regional Advisor, Jan French , is designed to streamline your workflow from contract to close, providing hands-on support that keeps your transactions organized, on track, and moving forward . Connect with A TC SkySlope SkySlope is our required platform for managing, submitting, and reviewing all real estate transactions. It serves as the official system of record for listings and buyer files, ensuring compliance, organization, and a smoother path to closing. Learn More Simplify Your business with a transaction coordinator Our experienced Transaction Coordinators are an extension of your business. From handling the paperwork, tracking critical deadlines, and ensuring compliance from start to finish. They bring consistency, precision, and proactive communication to every transaction, helping you avoid costly mistakes and last-minute stress. When you choose our in-house TC team, you’re choosing reliability, efficiency, and support you can count on. This comprehensive service is offered at a clear, flat fee of $399 per transaction . Meet the Team rEQUEST AN IN-HOUSE TC Your Transaction Support Team The TC team manages critical timelines, documentation, and communication, helping ensure nothing is missed and deadlines are met. By partnering with our Transaction Coordinators, you gain the freedom to focus on your clients and grow your business, while experienced professionals handle the details behind the scenes. It’s built-in support you can rely on to create smoother transactions and a more confident experience for both you and your clients. Chris Melamed Director of Integrated Service Solutions Get In Touch Doreen Regan Boulder Creek (831) 338-2125 Doreen@century21masters.com Marvi Alonso Chino Hills (909) 906-3829 marviriz@century21masters.com Stephanie Hurtado Monterey (831) 648-7271 Stephanie@century21masters.com Lisa Pierce Hollister (831) 245-0321 Lisa@century21masters.com Kimberly Gonzalez Rancho Cucamonga (909) 987-4820 kimberly@century21masters.com Rachelle Krelle Commercial Transactions Arroyo Grande (805) 489-2100 Rachelle@FullRealtyServices.com Alexia Ronquillo Hesperia (760) 244-8557 Alexia@century21masters.com Sarah Troglin Paso Robles (805) 610-6109 Sarah@FullRealtyServices.com Gaby Sanchez Salinas (831) 800-7341 Gaby@century21masters.com Anh Thu Ha San Jose (408) 629-1101 Anh@FullRealtyServices.com Brenda Colburn Long Beach (949) 398-0027 brenda@century21masters.com Mary Watkins Ventura (805) 650-0555 Mary@century21masters.com Elizabeth Gomez Rancho Cucamonga (909) 987-4820 elizabeth@century21masters.com Compliance By providing proactive guidance, detailed file reviews, and ongoing support, the team helps minimize risk, prevent delays, and address potential issues before they become obstacles. With a deep understanding of local regulations and internal standards , our Compliance Team serves as a trusted partner, giving you peace of mind so you can focus on building relationships and closing deals, knowing your transactions are protected and compliant. Jan Belmont French Head of Compliance & Risk Management Get In Touch Requirements Don't want to use an in-house TC? We support multiple transaction workflows, whether you prefer to onboard your own TC or manage your transactions independently in compliance with brokerage guidelines . managing YOUR OWN transactions 1 Complete the Prerequisite Course Complete the required SkySlope training focused on system functionality, including navigation, document management, and workflow tools used to support compliant transaction processing. Enroll now 2 Reach Out To our Head of Compliance Email Jan Belmont French to inform the compliance team of your intent to self-manage transactions and to initiate your SkySlope onboarding and further training. get in touch 3 Attend 1-1 Training Jan will provide the date and time for your individualized compliance training session. This one-on-one training will focus on reviewing your compliance workflows and best practices for successfully managing transactions from contract to close. Using an Independent Transaction Coordinator 1 Ensure Your TC Completes the Prerequisite Course Direct your TC to complete the required SkySlope training to understand platform functionality, access points, and workflow tools used when coordinating transactions with an outside TC. Enroll now 2 Connect Your TC With our Head of Compliance Email Jan Belmont French and CC your TC to notify the compliance team of your intent to use an outside TC and to begin their onboarding and training process. get in touch 3 Your TC Attends Scheduled 1-1 Training Jan will coordinate the date and time for your TC's compliance training. They will meet one-on-one to review compliance requirements, oversight expectations, and roles when partnering with an outside Transaction Coordinator. Skyslope quick guide By centralizing documents, timelines, and broker oversight in one place, SkySlope helps minimize errors, improve accountability, and provide clear visibility throughout the transaction lifecycle. SkySlope is designed to protect you and the brokerage, reduce back-and-forth, and keep transactions moving efficiently. What SkySlope does for you Centralizes all listing and buyer transaction documents Tracks required forms and compliance items Allows collaboration between you, in-house TCs, and compliance Reduces missed documents and last-minute issues Creates a clean, auditable transaction file Skyslope Training Skyslope Made Simple Free View Details