e7e9e67e-9d64-431c-a04c-649cf530a08f

Office Locations

< Back Randy Thompson Broker & CEO randyt@fullrealtyservices.com (951) 660-5713

< Back Derin Tolu Director of Digital Services derin@studiotwoone.design (650) 789-6695

bbd27570-6324-4d0d-9d01-b7db14998cbb

< Back Christine Cristobal Regional Director With more than 25 years of experience in California real estate, Christine Cristobal brings seasoned expertise and strong leadership to her role as Regional Director. Throughout her career, she has built a reputation as an award-winning professional dedicated not only to helping clients achieve their homeownership goals but also to guiding real estate professionals toward lasting success. In her leadership role, Christine focuses on driving growth, strengthening operations, and creating an environment where agents have the tools, resources, and mentorship needed to thrive. Her collaborative approach and deep knowledge of California’s diverse markets—from fast-paced urban centers to family-oriented suburban communities—allow her to provide both strategic direction and practical support across the brokerage. Christine is passionate about building strong teams and believes that lasting success comes from investing in people. She takes pride in developing agents, fostering meaningful relationships, and ensuring every client interaction reflects the brokerage’s standard of excellence. Beyond her professional achievements, Christine values time with her children, grandchildren, and family pets, and remains actively involved in her church, where she continues to strengthen her ties to the community. As Regional Director, Christine Cristobal combines decades of real estate expertise with a vision for growth, innovation, and community impact, ensuring the brokerage continues to thrive in California’s dynamic market. c_cristobal@yahoo.com (831) 238-1359

< Back Eddie Cisneros Regional Director Eddie is a pragmatic leader with over 20 years of management experience. He has a proven track record of success across multiple industries and various positions held. Known for his relentless work ethic and adaptability, Eddie leverages his excellent communication, collaborative mindset, and vast experience to tackle tasks of any size. Committed to continuous learning and professional development, Eddie leads the recruiting team in the pursuit of attracting top-tier agents. He is responsible for the complete recruiting process as well as implementing the platforms and processes his team utilizes on a day to day basis. eddie@century21masters.com (951) 490-3192

< Back Hunter Cawood Head of Inside Sales Hunter@fullrealtyservices.com (951) 319-2273

Greater LA & IE Office Events Leadership Refer a Friend Top Agent Toolkit Quick Links Support Escrow Vendors Recommend Vendors Heading 1 GREATER la & Inland Empire uPLAND | GLENDORA | DOWNEY LONG BEACH | WALNUT Rancho Cucamonga | Hesperia Join The Telegram Group Chat Office events Multiple Dates Monthly Connect Aug 20, 2026, 10:00 AM – 11:30 AM PDT Virtual Office Zoom More info Learn more Looking For the Training Calendar? Training Calendar Connect with Your Greater LA & Inland Empire Leaders Your first stop for advice, ideas, or just a quick check-in. Regional Director Jackie Barndollar (951) 312-0827 c21askjackie@gmail.com Jackie Landry brings a wealth of expertise in guiding agents to success, with a strong focus on business growth and performance optimization. Jackie works closely with agents and office teams to implement effective strategies, foster a collaborative environment, and ensure seamless operations. Director of Transaction Standards & Agent Development Romeo Aurelio (415) 602-1921 Romeo@Fullrealtyservices.com Romeo provides strategic guidance and leadership across the Bay Area. With deep industry experience, he fosters a supportive environment where agents can confidently grow their business. Regional Advisor Alex Villasenor (909) 238-8948 alex.villasenor@century21masters.com Alex brings over 22 years of full-time real estate experience, including 14 years of coaching with the Mike Ferry Organization. Throughout his career, he has built a reputation as a well-rounded listing agent, grounded in the fundamentals of prospecting, refining sales skills, and closing countless successful transactions. Head of Training & Regional Engagement Kiana Guzman (573) 616-8185 Kiana@fullrealtyservices.com With a strong background in real estate management, Kiana brings a wealth of knowledge in market analysis, client relations, and team leadership. Kiana is dedicated to providing innovative solutions that meet the evolving needs of clients while ensuring sustainable growth and excellence in every aspect of the business. Sr. Director of Real Estate Robert Hertel (909) 210-3344 Robert.Hertel@century21masters.com Robert Hertel is a seasoned real estate coach and trainer with 12 years of experience helping agents at all levels succeed, from beginners to top earners. As Director of Real Estate for Century 21 Masters, he oversees operations, drives growth strategies, and ensures compliance with industry standards. View a Complete List of Leadership Directory Refer A Friend Connect with Your Recruiters How it works Jessica Simental Agent Recruiter Jessica@century21masters.com (951) 574-9464 Get in Touch 01 Submit your referral by email or through the company referral form before the prospective agent joins . Please include their full name, phone number, and a brief introduction. There is no limit to how many agents you can refer. Refer an Agent 02 Once your referral officially affiliates with Century 21 Masters, you’ll become their referring agent on record. The Agent Joins 03 For every transaction the referred agent closes, you receive 10% of the company dollar from that deal, paid quarterly after closing. Payments continue as long as both you and the referred agent remain active with Century 21 Masters. You Earn 10% of the Company Dollar 04 Referring a trusted lender to join our brokerage helps build stronger in-house partnerships that lead to smoother transactions and faster closings. I f you hold an active MLO license , you’re eligible to receive 10% of the company dollar on every deal the lender closes. Refer a Lender Help Us Grow Our Network top Agent ToolKit The proven systems top agents rely on - now at your fingertips. click for instant access Follow Up Boss Your command center for leads, follow-ups, and client communication. Automate smart follow-up and stay in control of your pipeline. Masters Direct One-on-one coaching on demand. Direct to your business, your goals, your next move. Meet with the Masters and elevate your business today. scripts library Proven talk tracks for calls, open houses, listing presentations, and objection handling - straight from the industry's best. marketing Custom-branded done-for- you marketing at the click of a button. With a 24-48 hour turn-around time, to get you back to doing what you do best. explore more resources Join The FRS Telegram Group Chat Commission Instructions Continuing Education Contact Concierge Send an Outgoing Referral or Register a Relocation AGR Greater LA & inland Empire Support Part of your team, invested in your success Alexia Ronquillo Transaction Coordinator & Administrator Hesperia 15311 Bear Valley Rd, Hesperia, CA 92345, USA (760) 244-8557 Alexia@century21masters.com Michelle Galvan Administrator - Data Walnut 1169 Fairway Drive, Suite 100 & 207, Walnut, CA 91789 (909) 595-6697 michelle.g@century21masters.com Kimberly Gonzalez Transaction Coordinator Rancho Cucamonga 9235 Base Line Rd, Rancho Cucamonga, CA (909) 987-4820 kimberly@century21masters.com Brenda Colburn Transaction Coordinator Long Beach 5000 Spring St. Ste 525 Long Beach, CA 90815 (949) 398-0027 brenda@century21masters.com Veronica Flores-Carranza Real Estate & Lending Commission Specialist Walnut 1169 Fairway Drive, Suite 100 & 207, Walnut, CA 91789 (951) 200-5539 veronica@century21masters.com Leon Chen Administrator - Tech Upland 1241 E 16th St #1, Upland, CA 91784, USA (951) 239-4237 leon@century21masters.com Elizabeth Gomez Transaction Coordinator Rancho Cucamonga 9235 Base Line Rd, Rancho Cucamonga, CA (909) 987-4820 elizabeth@century21masters.com Escrow team Closing with care and confidence Tya Cox Escrow Assistant Hemet 2433 E Florida Ave. Hemet, CA 92544 (951) 929-3121 tya@21stcenturyescrow.com Ashley Cho Escrow Assistant Chino Hills 15335 Fairfield Ranch Road #100, Chino Hills, CA 91709 (951) 387-4292 ashley@diamondvalleyescrow.com Victoria Serafin Escrow Officer Murrieta 26305 Jefferson Ave. Ste G, Murrieta, CA 92562 (951) 239-4245 Victoria@21stcenturyescrow.com Suzette Lising Escrow Assistant Simi Valley 40 W Cochran St #205, Simi Valley, CA 93065, USA (805)584-9596 slising@allvalleyescrow.com Deborah Hill Escrow Assistant Upland 1241 E 16th St #1, Upland, CA 91784, USA (909) 985-0112 debby@21stcenturyescrow.com Tiffany Purvis Escrow Officer Murrieta 26305 Jefferson Ave. Ste G, Murrieta, CA 92562 (951) 239-4245 Tiffany@21stcenturyescrow.com Monique Gutierrez Escrow Officer Corona 543 Queensland Cir. STE 102, Corona, CA 92879 (951) 893-5170 Monique@21stcenturyescrow.com Toni Hasty Escrow Officer Murrieta 26305 Jefferson Ave. Ste G, Murrieta, CA 92562 (951) 693-1888 toni@diamondvalleyescrow.com Tish Carrion Escrow Assistant Simi Valley 40 W Cochran St #205, Simi Valley, CA 93065, USA (805) 584-9596 tishc@allvalleyescrow.com Cassie Lerma Escrow Officer Upland 1241 E 16th St #1, Upland, CA 91784, USA (909) 985-0112 cassie@21stcenturyescrow.com Jennifer Arriola Escrow Officer Chino Hills 15335 Fairfield Ranch Road #100, Chino Hills, CA 91709 (909) 539-6383 jennifer@diamondvalleyescrow.com Lisa Reaza Escrow Officer Hemet 2433 E Florida Ave. Hemet, CA 92544 (951) 929-3121 lisa@21stcenturyescrow.com Linda Williams Escrow Assistant Simi Valley 40 W Cochran St #205, Simi Valley, CA 93065, USA (805) 584-9596 lindW@allvalleyescrow.com Tina Patronete Escrow Officer Simi Valley 40 W Cochran St #205, Simi Valley, CA 93065, USA (805) 584-9596 TPatronete@allvalleyescrow.com Preferred vendors Business Brokerage Firm Liberty Business Advisors (925) 932-2450 info@lbaweb.com Click Here Escrow Diamond Valley Escrow Kellie@21stcenturyescrow.com Click Here Escrow All Valley Escrow Kellie@21stcenturyescrow.com Click Here Home Security ADT Zach Giles (636) 777-0214 Z.Giles@s24alarms.com Click Here Inspections TNT Inspections Brian Treat (562) 201-1949 Brian@tntinspectionpros.org Click Here Insurance 21st Century Coverage Click Here Natural Hazard Disclosure Property ID Nancy Li (213) 358-9711 NLi@PropertyId.com Click Here Property Management 21st Century Property Management (844) 837-4382 Click Here Title and Escrow WFG Title Doug Thompson (714) 726-5321 dthompson@wfgtitle.com Click Here Title and Escrow WFG Title Janet Von Lutzow-Schoonyan (626) 290-2737 janet@wfgtitle.com Click Here Title and Escrow WFG Title Robert Gomez & Sage Gomez (562) 688-1963 thegomezteam@wfgtitle.com Click Here Commissions Real Commissons Andrew Mintz (888) 610-0003 amintz@realcommissions.com Click Here Escrow 21st Century Escrow Kellie@21stcenturyescrow.com Click Here Estate Sales True Legacy Homes Spencer Laity (619) 937-3816 Click Here Home Warranty Old Republic Home Protection Nikki Arango (951) 966-8883 Nikkia@orhp.com Click Here Inspections Elite Inspections Josh Niehaus- VP of Sales (909) 912-4607 elitegroupjosh@gmail.com Click Here Lending 21st Century Lending (888) 862-1189 Click Here Print Material Omega Print (951) 698-8440 Omegaprint@msn.com Click Here Signs, Stickers, Etc. DH Graphics (951) 677-0629 dhgraphics@verizon.net Click Here Title and Escrow WFG Title HDZ Team Sal: (909) 477-9828 Alissa: (909) 561-0688 thehdzteam@wfgtitle.com Click Here Title and Escrow WFG Title Robert Gomez (562) 688-1963 rgomez@wfgtitle.com Click Here Title and Escrow WFG Title Robert Guerrero (626) 226-6122 rguerrero@wfgtitle.com Click Here Who Helps you Shine? Recommend Vendors Company name* Please include the full name of the company. Link* Company Website URL Service Provided* Point Of Contact Full Name Point of Contact Email* Point Of Contact Phone What would you tell a friend about this vendor? Regions Serviced Bay Area Monterey Bay Central Coast Ventura County & North LA Greater Los Angeles Greater LA and Inland Empire Inland Empire & San Diego Send

Let's connect At Century 21 Masters, we believe in fostering both support and a strong sense of community. We stay connected through Telegram, an intuitive messaging app that keeps you in touch via group chats. With your colleagues and coaches just a message away, you'll experience an unparalleled sense of belonging. Join the Century 21 Masters Community today. Download Telegram iPhone Telegram For MacOS ( Apple Laptops) Download Telegram Android Download Telegram For Desktop select your office to get connected Ensure you never miss an update by joining our communication channels. Get the latest news, updates, and important announcements to keep your workflow within our brokerage running smoothly.

Greater Los Angeles One Alex Hollander Regional Director 661-491-5258 alex@fullrealtyservices.com Fred Tazartes Regional Advisor (661) 755-5834 ftazartes@gmail.com Robert Hertel Sr. Director of Real Estate (909) 210-3344 Robert.Hertel@century21masters.com Romeo Aurelio Director of Transaction Standards & Agent Development (415) 602-1921 Romeo@Fullrealtyservices.com Kiana Guzman Head of Training & Regional Engagement (573) 616-8185 Kiana@fullrealtyservices.com

COMMERCIAL Get Started At Century 21 Masters, our Commercial Division is a trusted leader in California’s real estate market, serving investors, developers, and business owners with expert guidance and strategic insight. As the largest Century 21 affiliated brokerage in the state, we offer unmatched reach, resources, and professional excellence that set us apart. Our team is comprised of seasoned professionals, led by Commercial Division Director Jim Kelsey, with diverse expertise in commercial real estate, construction, finance, and asset management. We apply a strategic, data-driven approach to every transaction—whether it involves sales, leasing, investment advisory, or development consulting. With a presence across California and a reputation for excellence, our Commercial Division is your trusted partner in building long-term success through commercial real estate. On Demand Learning Live Trainings Mentorship Get Certified Resources Get connected, stay in the loop with all things commercial. For instructions and links to download the app: Click Here Commercial Telegram Group Chat Get Connected On Telegram Buildout aims to streamline commercial real estate with a connected, collaborative software platform. Buildout Learn More The Analyst PRO is a commercial real estate analysis tool that helps users evaluate investments, create reports, and make data-driven decisions. TheAnalyst Pro Read More Crexi is a commercial real estate platform that helps users list, market, and transact properties more efficiently. CREXI Learn More CompStak provides commercial real estate data and analytics to help Century 21 Commercial agents make smarter, faster deal decisions. CompStak Learn More RPR (Realtors Property Resource) offers powerful data and tools to help REALTORS® analyze markets, research properties, and support clients. RPR Commercial Learn More LoopNet is a leading online marketplace for commercial real estate, connecting buyers, tenants, and brokers with available properties. Loopnet Learn More REIS by Moody’s Analytics provides commercial real estate data, forecasts, and analytics to support investment, lending, and development decisions. Reis Moody Analytics Learn More Our dedicated in-house marketing team is here to meet all your marketing needs. Marketing Request Form Place A Request Utilize Moxiworks for effortless marketing that you can manage with just a click. Do It Yourself Marketing Tools Go To MoxiPresent Missed a live training? No sweat, we've got them available here. Recorded Live Trainings Go To Our Youtube Channel Meet The Team Jim Kelsey Director of Commercial Central Coast (805) 709-4828 Jim@FullRealtyServices.com Rami Bahu Regional Director of Commercial Bay Area (650) 483-0305 Rami@fullrealtyservices.com Ted Caligiuri Regional Director of Commercial Southern California (760) 533-5343 Ted@FullRealtyServices.com Coming Up Next Browse our upcoming events and trainings. No events at the moment