< Back Jim Kelsey Director of Commercial jim@c21home.com (805) 709-4828

About Us Welcome to Studio Two One, your partner in real estate marketing excellence. As the dedicated in-house team for Century 21 Masters agents, we specialize in crafting tailored marketing solutions that elevate your brand and drive results. From captivating designs to strategic campaigns, trust Studio Two One to transform your vision into reality. Let's unlock the full potential of your real estate business together. Services Place a Marketing Request View Gallery Download our home buying guide DOWNLOAD download our luxury division presentation DOWNLOAD Our Services 1 Branding At Studio Two One, we understand the power of a compelling brand in the competitive real estate market. Let us help you define and refine your brand identity to resonate with your target audience, creating a lasting impression that sets you apart from the rest. View Gallery 2 Strategy Crafting a winning strategy is essential for real estate success. Our team at Studio Two One combines industry expertise with innovative thinking to develop tailored marketing strategies that maximize your reach, engagement, and ultimately, your bottom line. Place A Request 3 Design Elevate your marketing materials with design that captivates and converts. From sleek digital assets to elegant print materials, our design team crafts stunning visuals that not only catch the eye but also tell your real estate story with style and sophistication. Place a Request Place a marketing request Get Inspired Coming Up Next Browse our upcoming events and trainings. No events at the moment

Central coast Support Meet the Team The Central Coast leadership team. Regional Director Pamela Hogue (805) 878-0493 Pamela@century21masters.com Regional Advisor Brady Hobby 925-785-7078 Brady@century21masters.com Sr. Director of Real Estate Robert Hertel (909) 210-3344 Robert.Hertel@century21masters.com Director of Transaction Standards & Agent Development Romeo Aurelio (415) 602-1921 Romeo@Fullrealtyservices.com Head of Training & Regional Engagement Kiana Guzman (573) 616-8185 Kiana@fullrealtyservices.com

< Back Sherral Domako Relocation Director As Relocation Director and Realtor, she serves as Corporate Relocation and Referral Account Manager with agent team coverage across 52 full-service real estate offices in California’s number one Century 21 brokerage. With her corporate relocation and affinity referrals teams, she is honored to assist individuals and businesses in achieving their goals of buying or selling residential and commercial property in California or anywhere around the world. Through extensive global referral networks of experienced real estate professionals, she ensures clients receive expert guidance and support with every move. With a special commitment to veterans, military members, teaching professionals, healthcare professionals, DoD employees and contractors, and first responders and their families, she is dedicated to making each relocation experience seamless and successful. Sherral@Century21Masters.com (805) 540-8951

< Back Matt Thompson Chief Experience Officer Matt@fullrealtyservices.com (951) 551-0608

Legal Services of America Legal Protection That Keeps Transactions Moving Forward Built for Real Estate Professionals Legal Services of America delivers proactive legal protection designed specifically for the real estate industry. Their mission is simple: help agents, buyers, and sellers avoid expensive legal battles through early support, education, and resolution services. From contract review and attorney access to mediation assistance and dispute defense, their services are focused on keeping transactions protected and professionally managed. By stepping in early, Legal Services of America helps reduce risk, resolve concerns quickly, and create peace of mind for everyone involved. LSOA operates on a simple flat fee structure: $199 per transaction through close of escrow. No close, no fee. How to enroll To enroll in the Legal Services of America (LSOA) program, please download and complete the Agent Enrollment Form. Agents only need to complete the top portion of the form and sign/date the middle section. The bottom section is not required. Once completed, please email the form to admin@legalservicesofamerica.com. Please note: Enrollment will only be open for a limited time following the May Monthly Connect, and the $300 enrollment fee is currently being waived as part of this offering. Explore Benefits Enrollment Form Submit Completed Form Peace of Mind From Contract to Close Unlimited Informal Mediation Support Direct Access to a Real Estate Attorney Unlimited Contract & Document Review Agent Protection Support Commission Collection Assistance Attorney During Formal Mediation Extensive Attorney Network Real Human Support Co-Branded Client Value Materials Simple Flat-Fee Structure Explore Benefits Helps buyers and sellers resolve post-closing disputes without expensive litigation. Clients receive transactional legal support with unlimited topics and up to 30 minutes per subject. Helps clients understand contracts while reducing pressure on agents to interpret legal language. Legal support for escalating disputes, small claims, and DRE complaints. Support when earned commissions are challenged or withheld. Legal Services of America covers attorney costs for up to five hours during formal mediation proceedings. Access to more than 200 attorneys with state-specific real estate expertise. Buyers, sellers, and agents speak directly with a live representative for assistance. Clients receive a Certificate of Benefit at closing, and agents can access co-branded marketing materials. $199 per transaction through close of escrow with a one-year enrollment commitment. No close, no fee. Learn More

< Back Hunter Cawood Head of Inside Sales hunter@fullrealtyservices.com (951) 319-2273

experience About the experience team The Experience Team is focused on transforming every aspect of an agent’s experience, from seamless onboarding to continuous growth and support. Through innovative training, structured onboarding, engaging events, and a collaborative approach, they promote professional growth and success. The team creates impactful experiences that help agents feel confident, supported, and ready to excel in their roles. They also prioritize gathering valuable feedback through surveys, using these insights to drive ongoing improvements and ensure an exceptional experience. Focused on continuous improvement and alignment, the Experience Team plays a key role in driving agent engagement, retention, and overall success. Our Services 1 Learning Experience The Experience Team is dedicated to empowering agents through continuous learning opportunities. By providing innovative training programs and resources, they ensure that agents are equipped with the skills and knowledge needed to succeed. With a focus on professional development, the team helps agents grow and thrive in their businesses. Browse Live Trainings On Demand Trainings Suggest A Topic 2 Engagement and Events Engaging and interactive events are a key part of the Experience Team's mission. From team-building activities to professional growth workshops, these events foster a sense of community and create opportunities for agents to connect, learn, and grow. The team’s events are designed to inspire, motivate, and enhance the agent experience. Place An Event Request Browse Events Get Involved 3 Continuous Development The Experience Team values agent feedback as a cornerstone of continuous improvement. Through surveys and direct input, the team gathers valuable insights to refine processes and enhance the overall experience. This feedback-driven approach ensures that agents’ needs are always at the forefront, fostering an environment of trust and collaboration. Make Your Voice Heard Onboarding Survey Get In Touch Meet The Team Dylan Billingsley Head of Experience (619) 363-4230 Dylan@fullrealtyservices.com San Diego Office Alondra Garcia Experience Specialist (510) 257-4441 Alondra@fullrealtyservices.com Castro Valley Office Rebecca Chavez Experience Specialist (619) 276-1111 Rebecca@fullrealtyservices.com San Diego Office submit your employee profile Full Name Email Phone Office Name Office Address Headshot Upload File Region Bay Area Central Coast Ventura & North LA Greater LA LA & IE IE & SD Bio Submit

< Back Alex Hollander Regional Director Alex Hollander, Regional Director of Greater Los Angeles, is a proud Santa Clarita resident and a recognized leader, having been named an SCV 40 Under Forty award winner. He is actively involved in his community, serving on the boards of Open Arms Pregnancy Center and Pinetree Community School. Known for his integrity, work ethic, and dedication to client success, Alex is a trusted figure in both his industry and community. alex@fullrealtyservices.com 661-491-5258

San Diego Office < Back Dylan Billingsley Head of Experience Dylan@fullrealtyservices.com (619) 363-4230

Ventura & North LA Office Events Leadership Refer a Friend Top Agent Toolkit Quick Links Support Escrow Vendors Recommend Vendors Heading 1 vENTURA cOUNTY & North LA Santa Barbara | oxnard | Ventura simi Valley | Thousand Oaks | Santa Paula Join The Telegram Group Chat Office events Multiple Dates Monthly Connect Aug 20, 2026, 10:00 AM – 11:30 AM PDT Virtual Office Zoom More info Learn more Looking for the Training Calendar? Training Calendar Connect with Your Ventura & North LA Leaders Your first stop for advice, ideas, or just a quick check-in. Regional Director Armani Amezcua (805) 665-3008 armani@century21masters.com With a strong background in real estate and leadership, Armani is dedicated to driving business growth and operational success across Ventura County and North LA. Known for his strategic approach and hands-on leadership, he works closely with agents and office teams to implement growth initiatives, streamline operations, and foster a collaborative work environment. Head of Training & Regional Engagement Kiana Guzman (573) 616-8185 Kiana@fullrealtyservices.com With a strong background in real estate management, Kiana brings a wealth of knowledge in market analysis, client relations, and team leadership. Kiana is dedicated to providing innovative solutions that meet the evolving needs of clients while ensuring sustainable growth and excellence in every aspect of the business. Sr. Director of Real Estate Robert Hertel (909) 210-3344 Robert.Hertel@century21masters.com Robert Hertel is a seasoned real estate coach and trainer with 12 years of experience helping agents at all levels succeed, from beginners to top earners. As Director of Real Estate for Century 21 Masters, he oversees operations, drives growth strategies, and ensures compliance with industry standards. Director of Transaction Standards & Agent Development Romeo Aurelio (415) 602-1921 Romeo@Fullrealtyservices.com Romeo provides strategic guidance and leadership across the Bay Area. With deep industry experience, he fosters a supportive environment where agents can confidently grow their business. View a Complete List of Leadership Directory Refer A Friend Connect with Your Recruiters How it works Grant Myatt Head of Recruiting Grant@fullrealtyservices.com (951) 491-9815 Get in Touch 01 Submit your referral by email or through the company referral form before the prospective agent joins . Please include their full name, phone number, and a brief introduction. There is no limit to how many agents you can refer. Refer an Agent 02 Once your referral officially affiliates with Century 21 Masters, you’ll become their referring agent on record. The Agent Joins 03 For every transaction the referred agent closes, you receive 10% of the company dollar from that deal, paid quarterly after closing. Payments continue as long as both you and the referred agent remain active with Century 21 Masters. You Earn 10% of the Company Dollar 04 Referring a trusted lender to join our brokerage helps build stronger in-house partnerships that lead to smoother transactions and faster closings. I f you hold an active MLO license , you’re eligible to receive 10% of the company dollar on every deal the lender closes. Refer a Lender Help Us Grow Our Network top Agent ToolKit The proven systems top agents rely on - now at your fingertips. click for instant access Follow Up Boss Your command center for leads, follow-ups, and client communication. Automate smart follow-up and stay in control of your pipeline. Masters Direct One-on-one coaching on demand. Direct to your business, your goals, your next move. Meet with the Masters and elevate your business today. scripts library Proven talk tracks for calls, open houses, listing presentations, and objection handling - straight from the industry's best. marketing Custom-branded done-for- you marketing at the click of a button. With a 24-48 hour turn-around time, to get you back to doing what you do best. explore more resources Join The FRS Telegram Group Chat Commission Instructions Continuing Education Contact Concierge Send an Outgoing Referral or Register a Relocation AGR Ventura & North LA Support Part of your team, invested in your success Lorraine Herrera Administrator - Data Oxnard 112 Los Altos St, Oxnard, CA 93035, USA 805-204-0210 Lorraine@Century21Masters.com Mary Watkins Transaction Coordinator Ventura 1190 S Victoria Ave UNIT 100, Ventura, CA 93003, USA (805) 650-0555 Mary@century21masters.com Escrow team Closing with care and confidence Tya Cox Escrow Assistant Hemet 2433 E Florida Ave. Hemet, CA 92544 (951) 929-3121 tya@21stcenturyescrow.com Ashley Cho Escrow Assistant Chino Hills 15335 Fairfield Ranch Road #100, Chino Hills, CA 91709 (951) 387-4292 ashley@diamondvalleyescrow.com Victoria Serafin Escrow Officer Murrieta 26305 Jefferson Ave. Ste G, Murrieta, CA 92562 (951) 239-4245 Victoria@21stcenturyescrow.com Suzette Lising Escrow Assistant Simi Valley 40 W Cochran St #205, Simi Valley, CA 93065, USA (805)584-9596 slising@allvalleyescrow.com Deborah Hill Escrow Assistant Upland 1241 E 16th St #1, Upland, CA 91784, USA (909) 985-0112 debby@21stcenturyescrow.com Tiffany Purvis Escrow Officer Murrieta 26305 Jefferson Ave. Ste G, Murrieta, CA 92562 (951) 239-4245 Tiffany@21stcenturyescrow.com Monique Gutierrez Escrow Officer Corona 543 Queensland Cir. STE 102, Corona, CA 92879 (951) 893-5170 Monique@21stcenturyescrow.com Toni Hasty Escrow Officer Murrieta 26305 Jefferson Ave. Ste G, Murrieta, CA 92562 (951) 693-1888 toni@diamondvalleyescrow.com Tish Carrion Escrow Assistant Simi Valley 40 W Cochran St #205, Simi Valley, CA 93065, USA (805) 584-9596 tishc@allvalleyescrow.com Cassie Lerma Escrow Officer Upland 1241 E 16th St #1, Upland, CA 91784, USA (909) 985-0112 cassie@21stcenturyescrow.com Jennifer Arriola Escrow Officer Chino Hills 15335 Fairfield Ranch Road #100, Chino Hills, CA 91709 (909) 539-6383 jennifer@diamondvalleyescrow.com Lisa Reaza Escrow Officer Hemet 2433 E Florida Ave. Hemet, CA 92544 (951) 929-3121 lisa@21stcenturyescrow.com Linda Williams Escrow Assistant Simi Valley 40 W Cochran St #205, Simi Valley, CA 93065, USA (805) 584-9596 lindW@allvalleyescrow.com Tina Patronete Escrow Officer Simi Valley 40 W Cochran St #205, Simi Valley, CA 93065, USA (805) 584-9596 TPatronete@allvalleyescrow.com Preferred vendors Business Brokerage Firm Liberty Business Advisors (925) 932-2450 info@lbaweb.com Click Here Escrow Diamond Valley Escrow Kellie@21stcenturyescrow.com Click Here Escrow All Valley Escrow Kellie@21stcenturyescrow.com Click Here Home Security ADT Zach Giles (636) 777-0214 Z.Giles@s24alarms.com Click Here Inspections TNT Inspections Brian Treat (562) 201-1949 Brian@tntinspectionpros.org Click Here Insurance 21st Century Coverage Click Here Natural Hazard Disclosure Property ID Nancy Li (213) 358-9711 NLi@PropertyId.com Click Here Property Management 21st Century Property Management (844) 837-4382 Click Here Title and Escrow WFG Title Austin Milne (895) 338-1005 amilne@wfgtitle.com Click Here Commissions Real Commissons Andrew Mintz (888) 610-0003 amintz@realcommissions.com Click Here Escrow 21st Century Escrow Kellie@21stcenturyescrow.com Click Here Estate Sales True Legacy Homes Spencer Laity (619) 937-3816 Click Here Home Warranty Old Republic Home Protection Nikki Arango (951) 966-8883 Nikkia@orhp.com Click Here Inspections Elite Inspections Josh Niehaus- VP of Sales (909) 912-4607 elitegroupjosh@gmail.com Click Here Lending 21st Century Lending (888) 862-1189 Click Here Print Material Omega Print (951) 698-8440 Omegaprint@msn.com Click Here Signs, Stickers, Etc. DH Graphics (951) 677-0629 dhgraphics@verizon.net Click Here Title and Escrow WFG Title Lee Hung (805) 280-8824 lhung@wfgtitle.com Click Here Who Helps you Shine? Recommend Vendors Company name* Please include the full name of the company. Link* Company Website URL Service Provided* Point Of Contact Full Name Point of Contact Email* Point Of Contact Phone What would you tell a friend about this vendor? Regions Serviced Bay Area Monterey Bay Central Coast Ventura County & North LA Greater Los Angeles Greater LA and Inland Empire Inland Empire & San Diego Send