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  • RELOCATION | Agent Resource Guide

    relocation Make Relocation Easy Send Referrals. Offer Rewards. We Do the Rest. Join the relocation telegram Your Partner for Seamless Referrals Nationwide and Beyond Our Relocation & Referrals Department exists to make your business easier. Any agent in our company can submit an outgoing referral or register a customer for one of the exclusive Anywhere Leads Network Reward Programs. When you use our team, you get the power of an international network, without the administrative burden. Place an Outgoing Referral or Register a Relocation services Referrals We Handle The Entire Process Submitting an outgoing referral through the ARG is the fastest, simplest way to protect your client and your commission. When you fill out the Outgoing Referral Input Form, our team will: Connect your customer with professional relocation support matching them with a qualified relocation-trained agent, coordinating communication, and ensuring a smooth transition. Coordinate with brokerages across the country Research and identify the best agent match Prepare and manage the referral agreement Manage follow-up, and status updates and monitor the referral throughout its entire lifecycle Your customer receives structured support throughout their move You stay informed without having to manage the process yourself Track and process your referral fee You hand off the referral—our team handles everything else. This service is ideal for clients relocating for work, family, lifestyle changes, or any move that requires a trusted agent in another market. Reward Programs Exclusive Benefits Only Our Agents Can Offer Our brokerage is part of a select group authorized to offer Anywhere Leads Network Reward Programs—benefits that competitors like Compass and eXp cannot provide. Any agent can register a customer for these programs, whether: Meeting buyers at an open house Preparing for a listing appointment Nurturing their sphere Working with past clients These programs give you a strong value proposition and differentiate you in competitive situations. After the transaction closes, the customer receives a cash-back reward as a post-closing benefit. Being able to offer this incentive after closing is a tool to help you generate and convert new customers. 97% of customers who sign up for our partner reward programs recommend their agent and their chosen program to their family and friends. Important: When an agent registers a customer, there is a 25% referral fee to the Anywhere Leads Network. (This fee is normally 41%, but because you generated the lead, the fee is reduced.) Place An Outgoing Referral Register a Customer for Rewards Need Referral or Relocation Support? Referrals and relocations are easier with the right person in your corner. Submit a Referral / Register a Relocation Rowena Dominguez Relocation Coordinator Rowena@Century21Masters.com (562) 319-9883 Join Our Relocation Team If you're looking to supplement your business, this may be what you're looking for. Apply to Join Qualifications Minimum Experience - 2 years as a full-time agent Production Standards- closed 10 transactions within a 12 month period Pass a TrueScreen background and OFAC check Complete Annual Certification Classes through C21 University Have a wide-ranging service area Requirements and expectations Attendance at quarterly meetings Adhering to the customer service standards required by relocation management companies and referral parters Generate 4 outgoing referrals per 12 month period Generate 2 Anywhere Leads Partner AGRs (Agent Generated Referral ) Pay for annual training classes, currently $325 Pay for your background check every 5 years , currently $90 Use in-house or relocation management company ancillary services Agent agrees to referral source fees (35-45% ) and agent split of 80/20 for all relocation business

  • HOME | Agent Resource Guide

    SCROLL AGENT RESOURCE GUIDE Your Roadmap to Agent Success Join Now Get Started top Agent ToolKit The proven systems top agents rely on - now at your fingertips. click for instant access Follow Up Boss Your command center for leads, follow-ups, and client communication. Automate smart follow-up and stay in control of your pipeline. Masters Direct One-on-one coaching on demand. Direct to your business, your goals, your next move. Meet with the Masters and elevate your business today. scripts library Proven talk tracks for calls, open houses, listing presentations, and objection handling - straight from the industry's best. marketing Custom-branded done-for- you marketing at the click of a button. With a 24-48 hour turn-around time, to get you back to doing what you do best. Your shortcut to more confidence, consistency, and closings. Upcoming Training Multiple Dates Rapid Rebuttals Aug 24, 2026, 8:30 AM – 9:00 AM PDT Virtual Office Zoom More info Join Now Multiple Dates Open Mic Prospecting Aug 24, 2026, 9:00 AM – 10:00 AM PDT Virtual Office Zoom More info Join Now Mastering Contracts: Tenant/Landlord Basics Aug 24, 2026, 10:00 AM – 11:00 AM Virtual Office Zoom More info Join Now Multiple Dates 333 Club Motivational Monday Aug 24, 2026, 11:00 AM – 12:00 PM Virtual Zoom Meeting More info Join Now Personality Styles with Grant Myatt Aug 24, 2026, 12:15 PM – 1:15 PM PDT Virtual Online Zoom More info Join Now Load More CORE VALUES WOAH NOT GO Seek Action: We surround ourselves with individuals who possess an innate drive to take decisive action, demonstrating a proactive attitude without the need for constant motivation.

  • MARKETING TOOLKIT | Agent Resource Guide

    Marketing Toolkit A quick access guide to help you find what you need without submitting a marketing request. Seasonal Downloads Logo Downloads Downloads Simple, Easy to grab Designs at your fingertips Seasonal Campaigns Logos Listing Presentation Add Ons Looking for a more customized design? Place a marketing request Listing Presentation Downloads CANVA Gallery Browse ready to use templates, customize instantly in Canva, or have our Marketing Team tailor them for you. OPEN HOUSE FLYERS JUST LISTED FLYERS DOOR KNOCKING FLYER Brand fonts & colors Real Estate Colors White #FFFFFF Light Gray #E6E7E8 Light Gold #BEAF87 Dark Gold #A19276 Medium Gray #808285 Dark Gray #383837 Black #808285 Real Estate Fonts Typold Extended Medium Typold Barlow Semi Condensed Medium Oakes Medium Lending Colors White #FFFFFF Light Blue #5CE1E6 Medium Blue # 2DD4DA Dark Blue # 2563EB Medium Grey #7D7D7D Black #000000 Lending Fonts Montserrat Open Sans

  • Team2

    Team Members Dylan Billingsley Head of Experience San Diego Office Read More Hunter Cawood Head of Inside Sales Read More Grant Myatt Head of Recruiting Read More Alondra Garcia Experience Specialist Castro Valley Office Read More Jesse Becerra Head of Administration Read More Jan Belmont French Head of Compliance Read More Rebecca Chavez Experience Specialist San Diego Office Read More Bri Garcia Head of Marketing Read More

  • Management Team (List) | Agent Resource Guide

    Executive Management Randy Thompson Broker & CEO Randy Thompson founded Full Realty Services, Inc. in 2007 and has led its growth for over 15 years from a two- person shop to one of the fastest-growing Full Service Real Estate & Lending Brokerages in Southern California, with over 700 agents and loan officers. His experience in real estate, lending, construction, and sales spans more than 16 offices and over a billion dollars in annual sales. Read More Matt Thompson Chief Experience Officer As the Chief Experience Officer at Century 21 Masters, I lead diverse responsibilities, primarily focusing on agent engagement and development. My role extends to overseeing office buildouts and facilitating agent participation in our lending platform, contributing to the vibrant growth and success of our real estate team. Read More Alex Hollander Regional Director Alex Hollander is a proud Santa Clarita resident and a recognized leader, having been named an SCV 40 Under Forty award winner. Known for his integrity, work ethic, and dedication to client success, Alex is a trusted figure in both his industry and community. Read More Eddie Cisneros Regional Director Eddie is a pragmatic leader with over 20 years of management experience. Known for his relentless work ethic and adaptability, Eddie leverages his excellent communication, collaborative mindset, and vast experience to tackle tasks of any size. Read More Ted Caligiuri Regional Director of Commercial Read More Troy Dodgin Director of Property Management Read More Steven Luu Regional Advisor Steven is passionate about helping agents grow through mentorship and practical guidance. Known for his positivity and focus on mindset, he provides support and advice agents can always count on. Read More Alex Villasenor Regional Advisor Alex brings over 22 years of full-time real estate experience, including 14 years of coaching with the Mike Ferry Organization. Throughout his career, he has built a reputation as a well-rounded listing agent, grounded in the fundamentals of prospecting, refining sales skills, and closing countless successful transactions. Read More Romeo Aurelio Director of Transaction Standards & Agent Development Romeo provides strategic guidance and leadership across the Bay Area. With deep industry experience, he fosters a supportive environment where agents can confidently grow their business. Read More Jan Belmont-French, MSIDT Compliance and Risk Management Read More Hunter Cawood Head of Inside Sales As the Head of Inside Sales, Hunter Cawood spearheads strategic initiatives and oversees a dynamic team focused on driving sales growth. With a proven track record in real estate, Hunter leverages Follow Up Boss, a broker-paid CRM, to streamline communication and enhance customer relationships. Additionally, Hunter harnesses the power of Ylopo, a lead-generating platform, to optimize lead conversion and ensure a robust sales pipeline. Read More Sherral Domako Relocation Director Sherral Domako serves as Relocation Director and Corporate Relocation and Referral Account Manager, overseeing a team spanning 52 full-service real estate offices at California’s top-ranked Century 21 brokerage. She leads relocation and referral services, guiding individuals, businesses, and professionals in seamlessly buying or selling residential and commercial properties locally, nationally, and globally. Read More Linda Thompson Chief Financial Officer As the Chief Financial Officer (CFO), Linda Thompson is a seasoned financial leader with a wealth of experience in managing and optimizing fiscal responsibilities. With a sharp financial acumen, Linda strategically navigates complex financial landscapes, ensuring the company's financial health and sustainability. Known for implementing sound financial strategies, Linda plays a pivotal role in driving financial decision-making and contributing to the overall success of the organization. Read More Christine Cristobal Regional Director Christine Cristobal, Regional Director, brings 25+ years in California real estate, focusing on agent success and growth. She leverages her expertise to streamline operations and enhance client experiences. Known for her mentorship and collaboration, Christine builds strong teams and thriving communities. Read More Armani Amezcua Regional Director With a strong background in real estate and leadership, Armani is dedicated to driving business growth and operational success across Ventura County and North LA. Known for his strategic approach and hands-on leadership, he works closely with agents and office teams to implement growth initiatives, streamline operations, and foster a collaborative work environment. Read More Rami Bahu Regional Director of Commercial Read More "Blake" Anthony Corkill Director of Lending Blake Corkill, Director of Lending at 21st Century Lending, has made a significant mark in the financial sector with a decade of experience. Recognized as a top producer, his expertise and dedication to lending are unparalleled. Beyond his professional achievements, Blake is passionate about outdoor activities, particularly snowboarding and boating, reflecting his adventurous spirit. His career is a blend of professional excellence and personal passion, demonstrating a remarkable ability to balance a demanding career with a fulfilling personal life. Read More Neil Schwartz President & Recruiting Read More Brady Hobby Regional Advisor With more than 25 years of residential real estate experience, Brady Hobby brings a deep understanding of the industry, strong leadership, and a client-first approach to his role as Regional Advisor for the Central Coast. Known for his commitment to relationships, attention to detail, and long-standing success in residential sales, Brady is passionate about supporting agents, fostering growth, and helping others succeed both personally and professionally. Read More Terry Ryan Regional Advisor & Real Estate Coach With extensive experience in real estate and a passion for coaching, Terry helps agents develop their skills, implement effective strategies, and maximize their performance. Known for his hands-on approach and deep market knowledge, Terry fosters a collaborative and growth-oriented environment, contributing to the continued success and expansion of the company across the San Diego and Inland Empire regions. Read More Kiana Guzman Head of Training & Regional Engagement With a strong background in real estate management, Kiana brings a wealth of knowledge in market analysis, client relations, and team leadership. Kiana is dedicated to providing innovative solutions that meet the evolving needs of clients while ensuring sustainable growth and excellence in every aspect of the business. Read More Jesse Becerra Head of Administration In the role of Head of Administration, Jesse serves as the linchpin in efficiently managing office operations and ensuring the seamless flow of accurate data from internal systems. With a keen eye for detail and organizational finesse, Jesse oversees the administrative functions, creating an environment conducive to optimal productivity. Jesse's commitment to precision and streamlined processes significantly contributes to the overall effectiveness and success of the company's daily operations. Read More Grant Myatt Head of Recruiting Read More Keith Thompson Chief Operating Officer As the Chief Operating Officer of Century 21 Masters, Keith brings a wealth of experience and strategic leadership to the helm. With a proven track record in real estate operations, Keith oversees the seamless execution of the company's day-to-day activities, ensuring efficiency and excellence across all facets of the business. Keith's commitment to innovation and operational excellence plays a crucial role in driving the company's success and maintaining a strong position in the dynamic real estate market Read More Pamela Hogue Regional Director With years of experience in real estate and a deep understanding of the local market, Pamela plays a vital role in driving business growth, optimizing performance, and ensuring that agents and office teams have the tools they need to succeed. Known for her collaborative leadership and market expertise, Pamela fosters a positive, high-performing environment, contributing to the continued success of the Central Coast region. Read More Jackie Barndollar Regional Director Jackie Landry brings a wealth of expertise in guiding agents to success, with a strong focus on business growth and performance optimization. Jackie works closely with agents and office teams to implement effective strategies, foster a collaborative environment, and ensure seamless operations. Read More Jim Kelsey Director of Commercial Read More Derin Tolu Director of Digital Services Read More Kellie Jones Director of Escrow Meet Kellie Jones, Head of Escrow at 21st Century Escrow. With a knack for navigating complex transactions, Kellie holds a pivotal role as Escrow Officer, overseeing the entire escrow process with precision and expertise. Clients and partners can trust in her commitment to excellence and her unwavering dedication to facilitating successful real estate transactions both as Manager, and as Escrow Officer. Read More Fred Tazartes Regional Advisor With extensive experience in real estate and a deep understanding of market trends, Fred plays a crucial role in advising teams to maximize performance and achieve business objectives. Known for his strategic insights and approachable leadership, Fred works closely with agents and office leaders in his region to implement best practices, foster growth, and ensure a positive, productive environment. Read More Robert Hertel Sr. Director of Real Estate Robert Hertel is a seasoned real estate coach and trainer with 12 years of experience helping agents at all levels succeed, from beginners to top earners. As Director of Real Estate for Century 21 Masters, he oversees operations, drives growth strategies, and ensures compliance with industry standards. Read More Kasey D'Anna Operations Manager Read More Brianna Gonzalez Head of Marketing As the Head of Marketing, Brianna is a visionary leader driving impactful strategies to elevate the company's brand presence. With a wealth of expertise in digital and traditional marketing, Brianna orchestrates innovative campaigns that captivate target audiences. Known for leveraging data-driven insights, Brianna plays a pivotal role in shaping the company's narrative and fostering meaningful connections with customers. Read More Dylan Billingsley Director of Brand Experience Dylan is the Director of Brand Experience at Full Realty Services, where she leads brand strategy, digital experience, and innovation initiatives for Century 21 Masters and 21st Century Lending. With a background spanning marketing, technology, and operations, she focuses on building modern, scalable experiences that drive growth, engagement, and connection across the organization. Read More

  • LUXURY BRANDING | Agent Resource Guide

    Luxury division Century 21 Masters is proud to announce the launch of our brand-new Luxury Division! This exciting development marks a significant milestone for our team as we expand our services to cater to the unique needs of the luxury real estate market. The Century 21 Masters Luxury Division is dedicated to providing an exceptional experience for clients seeking high-end properties. Luxury Listing Presentation You can now access our new Century 21 Masters Luxury Listing Presentation. Visit the Studio Two One Marketing request form to request a version of the presentation customized just for you. Luxury Visuals We have negotiated a lower cost for professional photos, drone footage, 3D tours, and video compared to the market average. Newly Found Confidence We hope this not only excites you but also instills added confidence in pursuing luxury listings, knowing that you have dedicated tools and services tailored for the luxury clientele. We look forward to continuing to serve you with the exceptional service you have come to expect from Century 21 Masters, now with a luxurious twist. Luxury Publications - Listings will be syndicated in the following publications designed for luxury clientele: CENTURY 21® Fine Homes & Estates Site: century21.com/finehomes Wall Street Journal: wsj.com Robb Report: robbreport.com Unique Homes: uniquehomes.com James Edition: jamesedition.com Mansion Global: mansionglobal.com Barrons: barrons.com Luxury Branding - Agent use of Century 21 Masters Luxury name and logo on business cards, website, and marketing material (if they have closed at least 1 luxury transaction in the past 12 months). Frequently asked questions Who can I contact with questions about the listing division? Contact Director of Real Estate Robert Hertel: 909.210.3344 robert.hertel@century21masters.com

  • INSTANT DOWNLOADS | Agent Resource Guide

    Marketing Toolkit A quick access guide to help you find what you need without submitting a marketing request. Seasonal Downloads Logo Downloads Downloads Simple, Easy to grab Designs at your fingertips Seasonal Campaigns Logos Listing Presentation Add Ons Looking for a more customized design? Place a marketing request Listing Presentation Downloads CANVA Gallery Browse ready to use templates, customize instantly in Canva, or have our Marketing Team tailor them for you. OPEN HOUSE FLYERS JUST LISTED FLYERS DOOR KNOCKING FLYER Brand fonts & colors Real Estate Colors White #FFFFFF Light Gray #E6E7E8 Light Gold #BEAF87 Dark Gold #A19276 Medium Gray #808285 Dark Gray #383837 Black #808285 Real Estate Fonts Typold Extended Medium Typold Barlow Semi Condensed Medium Oakes Medium Lending Colors White #FFFFFF Light Blue #5CE1E6 Medium Blue # 2DD4DA Dark Blue # 2563EB Medium Grey #7D7D7D Black #000000 Lending Fonts Montserrat Open Sans

  • Greater LA 2 | Agent Resource Guide

    Greater Los Angeles two Jackie Barndollar Regional Director (951) 312-0827 c21askjackie@gmail.com Alex Villasenor Regional Advisor (909) 238-8948 alex.villasenor@century21masters.com Robert Hertel Sr. Director of Real Estate (909) 210-3344 Robert.Hertel@century21masters.com Romeo Aurelio Director of Transaction Standards & Agent Development (415) 602-1921 Romeo@Fullrealtyservices.com Kiana Guzman Head of Training & Regional Engagement (573) 616-8185 Kiana@fullrealtyservices.com

  • REGIONS | Agent Resource Guide

    regional support BROWSE THE RESOURCES AND SUPPORT TAILORED TO YOUR REGION bAY aREA Berkeley. cASTRO vALLEY. sAN fRANCISCO. San Mateo. San Jose. mORGAN hILL. Regional Guides Have Moved Visit Regional Page Monterey Bay Aptos. Boulder creek. Hollister. Monterey. Salinas. Scotts valley. Regional Guides Have Moved Visit Regional Page cENTRAL cOAST sANTA mARIA. aRROYO gRANDE. San Luis Obispo. Los Osos. Paso Robles. Lompoc. Regional Guides Have Moved Visit Regional Page vENTURA cOUNTY & North LA Santa Barbara. Hollywood Beach. Ventura. simi Valley. Thousand Oaks. Santa Paula. Regional Guides Have Moved Visit Regional Page gREATER LOS ANGELEs WOODLAND HILLS. GRANADA HILLS. PASADENA. LANCASTER. VALENCIA. ARCADIA. Regional Guides Have Moved Visit Regional Page GREATER lOS aNGELES & Inland Empire uPLAND. GLENDORA. DOWNEY. LONG BEACH. WALNUT. Rancho Cucamonga. Hesperia. Regional Guides Have Moved Visit Regional Page inland empire and san diego Oceanside. San Diego. Hemet. Temecula. Corona. Chino Hills. Canyon Lake. Murrieta. Regional Guides Have Moved Visit Regional Page

  • Romeo Aurelio | Agent Resource Guide

    < Back Romeo Aurelio Director of Transaction Standards & Agent Development As Co-Broker and Director of Real Estate, Romeo Aurelio provides steady leadership and strategic guidance to agents across the Bay Area. With years of experience in both real estate sales and brokerage management, Romeo brings a wealth of knowledge and perspective to the team. He is committed to fostering a supportive environment where agents can grow their business with confidence. Known for his collaborative approach and focus on professional development, Romeo is a trusted partner and resource for agents striving for long-term success. Romeo@Fullrealtyservices.com (415) 602-1921

  • Keith Thompson

    As the Chief Operating Officer of Century 21 Masters, Keith brings a wealth of experience and strategic leadership to the helm. With a proven track record in real estate operations, Keith oversees the seamless execution of the company's day-to-day activities, ensuring efficiency and excellence across all facets of the business. Keith's commitment to innovation and operational excellence plays a crucial role in driving the company's success and maintaining a strong position in the dynamic real estate market < Back Keith Thompson Chief Operating Officer keith@fullrealtyservices.com (951) 760-9383

  • Jesse Becerra | Agent Resource Guide

    < Back Jesse Becerra Head of Administration jesse@century21masters.com (323) 864-8250

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