Negotiating repairs can be one of the trickiest parts of a transaction—but it doesn’t have to lead to lost deals. In this session, Tessa Hagwood, Central Coast Regional Director, will share practical strategies for handling repair requests, communicating effectively with clients and agents, and keeping transactions on track.

You’ll learn how to navigate common repair conflicts, set expectations early, and resolve issues in a way that preserves relationships and keeps deals intact. Whether you’re new to handling repair negotiations or looking to sharpen your approach, this session will give you the confidence to manage repairs without jeopardizing your transactions.